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Arrangements for the handling of complaints and other matters

Referral of serious complaints and conduct matters.

20. The Panel will refer a complaint to the Commission if the Panel determines that it is a serious complaint, or where the Panel is notified by the Commission that it requires the complaint to be referred to it.

21. The Panel will refer a conduct matter to the Commission if the Panel has recorded the matter under paragraphs 14, 17, 19 and 36 or if the Commission notifies the Panel it requires such a matter to be referred to it.

22. If the Panel is required to refer a complaint or a conduct matter to the Commission under the preceding paragraphs, the Panel will give notification of that complaint or conduct matter to the Commission as soon as is practicable, and in any event not later than the end of the day following the day on which it first becomes clear to the Panel that the complaint or conduct matter is one to which paragraph 20 applies, and in such manner as the Commission specifies.

23. The Panel will give notification to the Commission of any complaint or conduct matter which the Commission has notified the Panel it requires the Panel to refer to it for consideration.

24. The notification will be given as soon as is practicable and in any event not later than the end of the day following the day on which the Commission notifies the Panel that the complaint or conduct matter is to be referred to it, and in such manner as the Commission specifies.

25. The Panel will give notification of any referral to the Commission to the complainant (if there is one) and, except where the Panel considers that to do so might prejudice a possible future investigation of the relevant matter, to the person whose conduct the complaint or matter refers.