Crisis and Resilience Fund Housing Payment Scheme Policy 2026 to 2027
The right to seek a review
Housing Payments are discretionary and do not carry a statutory right of appeal.
Applicants may request a review within one calendar month of the decision. Reviews will be conducted by an officer not involved in the original decision and will consider whether the decision was reasonable and consistent with policy and guidance.
Outcomes will normally be provided within 15 working days.
Where a partner organisation is supporting the resident, any request for review must be made in the presence of the resident and with their explicit consent.
