Trading Standards Service Performance Report 2024 to 2025
Supporting Reputable Businesses
- the service received almost 70 requests for business advice on specific Trading Standards issues such as civil law responsibilities, product safety, e-commerce and food labelling requirements
- guidance on the rules regarding the sale of corrosive substances was drafted and hand delivered to almost 60 local hardware and DIY stores across the Borough. This was particularly aimed at preventing the sale of these dangerous substances to children
- officers have continued to advise local food establishments about the rules requiring the provision of accurate allergen information at the point of sale. Over the past year, officers have carried out 175 visits to food outlets in the Borough and checks with regard to the control and management of allergens in food were made in 116 of these visits
- the service took part in a regional project looking at letting agents and their compliance with relevant legislation, including the Tenant Fees Act 2019, and membership requirements with regard to redress and client money protection schemes. As part of this project, 20 local letting agents were visited, advised and brought in to compliance