How to pay your Council Tax bill
Council Tax Portal
The Council Tax Payment Portal is a convenient and easy way to keep track of your Council Tax account. You can make payments, change your payment day for Direct Debits, amend your account details, see how much you owe and much more. The online process will show you how easy it is to manage your account online and get your bills electronically.
Direct Debit is the easiest way to pay your Council Tax and you can pick a payment date that suits you (1, 5, 15 or 28 of the month) and you can pay over 10 or 12 monthly instalments.
A Council Tax account allows you to set up a Direct Debit or change your instalments.
If you need help completing the form call 01642 397108 with your Council Tax account number and bank account details.
You can pay using your own online banking facility with your bank or building society. Payments should be made to:
- Stockton-on-Tees Borough Council
- sort code: 55-61-00
- account number: 07436998
Remember to quote your Council Tax number and allow 3 working days for payments to be credited to your account.
Payments over the phone
You can make a payment by phoning our 24-hour automated payment line on 0330 555 6780. You will need your Council Tax account number (located on the front of your bill) and your debit or credit card. Calls to this number are charged at a local rate.
You can send a cheque, made payable to Stockton-on-Tees Borough Council, with your address and account number written on the back. If you would like a receipt please enclose a stamped-addressed envelope. Payments should be sent to:
Stockton-on-Tees Borough Council
PO Box 500
You can pay by cheque or cash at any one of our cash offices located at Billingham Central Library, Thornaby Central Library and Stockton Central Library.
The cash office at Stockton Central Library is open:
- Monday to Friday, 8:30am to 4pm
The cash offices at Billingham Central Library and Thornaby Central Library are open:
- Monday, 8:30am to 1pm and 1:30pm to 4pm
- Tuesday to Friday, 9am to 1pm and 1:30pm to 4pm
Payments at the Post Office or Payzone outlet
To pay at a Post Office or Payzone outlet you need a Council Tax bill with a barcode. Call 01642 397108 to arrange a barcode to be sent to you.
Struggling to pay your bill?
If you're struggling to pay your Council Tax or you've missed a payment, please contact us as soon as possible on 01642 397108. We may be able to give you alternative payment arrangements and prevent further charges being made to your account.
How to apply for a refund
To apply for a refund you need an online account. Before you apply for a refund you need to log in and check to see if your account is in credit and if you are eligible to apply for a refund.