Eligibility Criteria

Meets the criteria

Crisis Resilience Fund Housing Payments can be awarded to residents receiving:

• Housing Benefit
• Universal Credit with a housing cost element

Applicants must:

• have lived in the Borough for at least one calendar month
• be aged 16 or over
• be liable for housing costs
• be experiencing financial hardship or difficulty meeting housing costs

Eligibility will be determined based on financial need, risk of hardship or homelessness, and individual circumstances. Applications from individuals with no recourse to public funds will be considered in accordance with CRF guidance and on a case‑by‑case basis where appropriate.

Does not meet the criteria

The following groups will not normally be eligible, although discretion may be applied in exceptional circumstances:

• people who do not reside within the Borough
• residents in long-term care with no intention of discharge
• hospital in-patients with no planned discharge
• individuals lawfully detained