Garden waste collection service terms and conditions
Acceptable material and contamination
- garden waste should be placed loose in your bin(s) - no plastic bags or compostable liners
- no side waste will be collected, for example, we will not collect extra garden waste placed next to the bin, balanced on the lid or if re-filled after the bin has been emptied
- we will only collect garden waste including grass cuttings, flowers, small sticks and twigs, loose leaves, shrub and hedge trimmings
- we cannot collect food waste, animal waste (pet litter, bedding including straw or hay), soil, compost or turf, bricks, stones or rubble, treated wood, flowerpots, fake grass, wire netting and fencing, garden furniture, garden toys, ash, compostable packaging or any other non-organic material from your garden. If you place these items in your bin, it will not be emptied until they have been removed
- contaminated bins will not be emptied. If a bin contains incorrect items, it is a resident's responsibility to remove them prior to the next collection. If the contamination continues, we may remove the bin(s). No refund will be given in these circumstances
- residents garden waste bin(s) must be used for garden waste from a property within the Borough. Commercial waste is excluded and should be removed by a private waste management company
