ASB case review procedure
Threshold and procedure to activate the Anti-Social Behaviour Case Review
The Anti-Social Behaviour Case Review will be activated when a person party to reporting the ASB makes an application for such a review, has a qualifying complaint and one of the following thresholds has been met;
An individual has reported 3 or more separate incidents of anti-social behaviour regarding the same/related problem in the past six months to Stockton-on-Tees Borough Council, Police and/or a Registered Social Landlord.
A report of ASB is a qualifying report for using the Anti-Social Behaviour Case Review if:
- the ASB was reported within one month of the alleged behaviour/incident taking place
- the application to use the Case Review is made within six months of the report of ASB
The application to activate the Anti-Social Behaviour Case Review can be made by a victim of anti-social behaviour who is party to the reporting or another person acting on behalf and with the permission of the victim, for example a carer, family member, MP or local Councillor. The victim can be an individual, a business or community group.
For the purpose of the Anti-Social Behaviour Case Review, ASB is defined as behaviour causing harassment, alarm or distress to a member, or members, of the public.
It is important to note that the Anti-Social Behaviour Case Review is not activated where an applicant is unhappy with the action taken - that would be a matter for the internal complaints procedure of the organisation taking the complaint.
If a problem is ongoing and action is being taken, the Anti-Social Behaviour Case Review may not be activated and the applicant would be referred back to the agency dealing with the investigation.
As well as considering if the threshold has been met, the decision to activate the Anti-Social Behaviour Case Review may also take into account the following:
- The persistence of the ASB and or
- The vulnerability of the complainants/victims including the harm or potential harm caused by the ASB and or
- The adequacy of the response from agencies or lack of information sharing between partners
Stockton-on-Tees Borough Council's Legal Services will serve as the contact point for requests to activate the Anti-Social Behaviour Case Review, with contact details included in the application.