We will investigate reports of odours and provide advice on how to control the odour.
When an odour is reported, we investigate what is causing the problem and, where possible, offer advice on how to resolve the issue to whoever is responsible.
The types of odour we can help with include:
- fishy smells caused by problems with electrical appliances
- smells of sewerage that can indicate a blockage in the drainage system
- smells caused by pests that have died and are deteriorating in a property
- smells caused by rotting food and waste
- a musty or damp smell caused by lack of ventilation
- smells caused by chemicals wafting from nearby industrial buildings
If you smell gas
Call the National Grid on 0800 111 999 immediately if you can smell gas.