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How to appeal your business rates

Appealing against Rateable Value

The 2017 non domestic rating list is closing, you have up to 31 March 23 to check the details they hold about your property on this list is correct.

For further information regarding the changes visit the GOV.UK website.

The Valuation Office Agency (VOA) values all business properties for business rates. The valuation is based on information the VOA holds about your property. 

You can view and update this information on the find a business rates valuation page.

If the circumstances of the property have changed the Valuation Officer may alter the value.

Ratepayers (and certain others who have an interest in the property) can also appeal against the value shown in the list if they believe that it is wrong.

You must pay the instalments shown on your bill until any appeal has been decided and a revised bill issued. Any overpayment will be refunded to you.

You can contact the VOA using their online service for further information about making appeals.

Contact VOA

If you are unable to use the online service you can also contact the VOA on 03000 501 501.


Rating Advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge.

If you consider an appeal, you need to seek professional advice. Before you employ a Rating Adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract

Members of the Royal Institution of Chartered Surveyors and the Institute of Revenues rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.