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2021.07.30 Safety Notice: Zinc Outdoor - Aaron Outdoor PIR Lanterns

The following notice appears on the Argos website.

Aaron Outdoor PIR Lanterns

Aaron 

We have identified an issue with the installation instructions of two Aaron Outdoor PIR Lanterns, which instructed that the lantern was not required to be earthed.

This product MUST be earthed.

If fitted according to the instructions the products are unsafe and there is a risk of electrocution.

As you may have bought an Aaron Outdoor Lantern sold under the Zinc Outdoor brand from us in the past we would like to draw your attention to this important safety information.

What do I need to do?

  • if you bought the product between August 2020 and June 2021 and followed the instructions or are unsure whether it is earthed, DO NOT attempt to open the lantern to check. Switch the lantern off and DO NOT use
  • please contact our trusted repair agent 0800 Repair (details below). They will arrange to check the installation of your lantern and earth it if required, at a time and date convenient to you
  • in the unlikely event the engineer is unable to make the lantern safe, they will offer to uninstall the lantern. You can then return the lantern to an Argos store for a full refund of £20. You will not require a receipt
  • see the link for a new set of correct instructions, please dispose of the original incorrect instructions. https://www.argos-support.co.uk/8171395-coast-classic-4-panel-pir-lantern-black

Any questions?

Contact 0800 Repair by phone or email, as follows:

Opening hours are Monday to Friday 9:00am - 5:00pm. We thank you for your cooperation and apologise for any inconvenience.

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