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2021.07.27 Recall: Marin Mountain Bikes - various models (bottom bracket)

The following notice has been issued by Marin Mountain Bikes.

SAFETY RECALL NOTICE - STOP SALE

Marin Mountain Bikes UK Ltd is issuing a stop sale notice to all their dealers because we have identified that the bottom bracket on the bicycles listed below are breaking, posing a fall and injury hazard to the rider. We have received six claims regarding this issue. Our records indicate that we sold these bicycles to you. A list of the affected models (and their serial numbers) sold to your store are attached to this email. Only a limited number of this production of these models is affected.

SAN QUENTIN 1
KENTFIELD 2
SAN ANSELMO DS2
FAIRFAX 1
SAN QUENTIN 20"
KENTFIELD 2 ST
SAN RAFAEL DS1
FAIRFAX 2
SAN QUENTIN 24"
LARKSPUR 1
SAN RAFAEL DS2
TERRA LINDA 1
WILDCAT TRAIL 1
MUIRWOODS RC
HIDDEN CANYON 20"
TERRA LINDA 2
WILDCAT TRAIL 3
SAN ANSELMO DS1
BAYVIEW TRAIL 24"
PRESIDIO 3

Marin has notified Trading Standards about the issue, and we are working with them to conduct a safety recall. Marin would like to contact your consumers and issue a stop ride notice now, so no one will get injured. What are the next steps?

  • please immediately stop selling the bicycles
  • please check your inventory to determine if you have any of the affected serial numbers. If you have stock of a model listed, but the serial number does not match the list of affected serial numbers, that bike is not affected and it can be sold. If you have one of the affected bikes in stock, contact Marin immediately, or go to https://www.marinbikes.biz/consumer_recall to start a recall claim
  • check your sales records for these models. If you have recorded serial numbers on your consumer sales, please search for any sales of these models that has an affected serial number

We will keep you updated on our next steps and apologise for the issue. I assure you that we are working to resolve it as quickly and cleanly as possible. If you have any questions, please contact us on 0203 903 9938.

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