There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please use the link below before accessing any of our services.
For details of disruptions and for advice and guidance visit www.stockton.gov.uk/coronavirus
We will usually make an award of Housing Benefit and Council Tax Support from the Monday after we get your form.
If you receive Pension Credit, Income Support, income-based Jobseeker’s Allowance, Universal Credit or income-related Employment and Support Allowance, and we get your form within one month of that application any Housing Benefit and Council Tax Support will start on the Monday after your Pension Credit, Income Support, income-based Jobseeker’s Allowance, Universal Credit or income-related Employment and Support Allowance is awarded.
There are some circumstances where benefit can be awarded from an earlier date. Any request for backdating should be made as soon as possible as strict time limits apply.
Please contact us if you think your claim should start from an earlier date.
If you are of working age benefit may be backdated for a maximum of:
You must make a request for backdating, this may be when you make your claim or at a later date. The time limit applies from the date the request for backdating was made.
You must show good cause for the delay in making your claim. We must be satisfied that any person of the same age, health and experiences as yourself would also have failed to claim benefit from the earlier date. This must be for the whole time you are asking for your claim to be backdated. Not knowing you could claim would not normally be considered good cause. However, if you were in hospital, had severe health problems or a close relative has died, these may be considered good cause for the delay in claiming.
You can ask a family member or friend to help you write your letter but you must sign the letter or attach a letter giving them permission to deal with your request. You can also ask an independent advice agency to help you.
Once we have looked at your letter and made any enquiries needed, we will decide if your claim can be backdated. We will write to you to advise when your benefit can be paid from. If we decide we cannot backdate your claim we will tell you what further action you can take.
Stockton Welfare Rights Advice for confidential advice.
Telephone: 01642 526141
Email: [email protected]