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Discretionary Housing Payments are payments to help people with their housing costs when their Housing Benefit or Universal Credit payments still leave them struggling to pay their rent.
Payments are in addition to Housing Benefit - you must be getting Housing Benefit or Universal Credit which includes an element for Housing costs towards a rental liability to apply. However, we cannot help with all rent payments, for instance if meals, heating, lighting, hot water or water rates are included.
When we look at an application for a discretionary housing payment we will look at:
We will then prioritise payments to people in priority groups, for example:
Each case will be treated strictly on its merits and all claimants will be treated equally and fairly.