There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please check the link below before accessing any of our services.
For details of disruptions and for advice and guidance visit www.stockton.gov.uk/coronavirus
If you think your Council Tax Support is wrong you can contact the Revenues and Benefits Service.
The letter we sent you will tell you how your Council Tax Support has been worked out and of your right of appeal. Separate rules apply for appeals against a housing Benefit decision.
If you are unsure how we have worked out your Housing Benefit you can call the Benefits Helpline on 01642 393829, or write to Revenues & Benefits Service, PO Box 410, Stockton on Tees TS23 2YD to ask for more information.
Your request must be in writing and be signed. You need to give us as much information as possible to explain why you are not happy with the way we worked out your Council Tax Support.
You should tell us which part you do not agree with and why you do not agree. For instance if you think we made a mistake with your income, savings, people included or the date your Council Tax Support has been awarded from.
If we decide to change how much you are awarded we will write to you. If we cannot alter our decision we will tell you why and advise you of your right of appeal to the Valuation Tribunal.
You must make your appeal directly to the Valuation Tribunal. You must make your appeal within two months of the date we told you of the outcome of your request to us to look again at the way we worked out your Council Tax Support.
You cannot make an appeal to the Valuation Tribunal if you have not first asked us to look again at the way we worked out your Council Tax Support.
The Valuation Tribunal will tell us about your appeal and we will tell you and the Valuation Tribunal about any evidence we will use at the hearing.
The Valuation Tribunal will consider any appeal based on Stockton's Council Tax Support scheme.
Contact Stockton & District Advice & Information service or Stockton Welfare Rights Service on telephone: 01642 526141 or email: [email protected] for confidential advice.