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For information about the rules, any disruptions to Council services, how to book a COVID-19 test and the support available for residents and businesses visit www.stockton.gov.uk/coronavirus

Tees Valley Warm Homes Fund

If you do not have central heating installed in your home you may be eligible for free central heating installation as part of the Tees Valley Warm Homes Funds.

 

Eligibility

To be eligible the household must meet each of the following criteria:

  • The property must not currently have central heating installed i.e. it does not have a heat generator connected to radiators.
  • You must live in one of the Tees Valley local authority areas (Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton-on-Tees).
  • You must either own the property or have the permission of the owner.

You must have someone living there either:

OR

  • have a low household income and high energy bills

OR

  • have a low household income and a resident who is vulnerable to the effects of the cold

More detail about the definitions of these criteria can be found in the Joint Statement of Intent prepared by the partner councils.

All of these requirements will be checked as part of the application process by our Warm Homes Fund team.

 

How does it work?

If the household is eligible and the installation is signed off by the owner there will be a technical survey of the property and, if necessary, a free connection to the gas main and a gas meter applied for.

If you are not connected to gas you will be offered a free central heating system powered by an air source heat pump. More information on air source heat pump installations can be found here.

Once the necessary survey and connections are complete, the installation of a full central heating system can take place. This includes an efficient new boiler or air source heat pump, radiators, heating controls and all necessary pipework.

More detail about the definitions of these criteria can be found in the Joint Statement of Intent prepared by the partner councils. 

All of these requirements will be checked as part of the application process by our Warm Homes Fund team.

 

How to apply

Call 01642 526100 to speak to one of our friendly advisers.

 

More about the scheme

Councils across the Tees Valley, led by Stockton-on-Tees Borough Council, have secured nearly £6.1 million from a national fund which has been established by National Grid and is administered by Affordable Warmth Solutions. It’s invaluable support to households who do not already have central heating and may be struggling to afford to stay warm.

The scheme is expected to run until 2021 but operates on a first-come, first-served basis and will close to new applications once all the funds have been allocated.

Terms and conditions.

 

Information for Installers - ECO Flex

Speculative requests to use Stockton-on-Tees Borough Councils ECO LA-Flex are regularly received from contractors who have secured ECO funding from an ECO provider.  A contractor can only access LA ECO-Flex where a signed Statement of Intent is in place and the contractor has secured a specific ‘Declaration of Eligibility’ for a specific address issued by Stockton-on-Tees Borough Council. In an attempt to manage the quality and levels of customer care we propose that any contractor wanting to take advantage of our LA-Flex will be required to complete a Suitability Assessment Questionnaire. The questions focus on:

  • Details of three schemes the company have delivered using ECO Flex in the North East including references
  • Approach to customer care and how the company envisage that public and stakeholder relationships will be handled
  • How complaints/disputes will be managed
  • Describe how the company will ensure that customers are they are entering into a contract with the company and that there is no recourse to Stockton-on-Tees Borough Council
  • Provide details of the warranties that will be issues to householders, specifically the length of warranty, that they are insurance backed etc.

View Stockton-on-Tees Borough Council’s Statement of Intent 

If you are an installer wishing to access Stockton-on-Tees Borough Council’s LA Eco Flex please email [email protected]