Fuel Poverty and Affordable Warmth

A row of Terraced Houses

For the latest Coronavirus updates and information including advice and support for residents and businesses visit www.stockton.gov.uk/coronavirus

To find out how to get a Coronavirus test visit www.stockton.gov.uk/testing

Fuel poverty is a persistent challenge that affects an estimated 12.3% of households (or 9,907 properties) in Stockton-on-Tees.

The inability to keep a home warm is more than just a comfort issue – it has real and severe impacts on peoples’ health and well-being. In addition, trying to adequately heat an energy inefficient home results in considerable and unnecessary emissions, and can drain a family of money, often leading to fuel poverty.

It is our ambition that no-one in the borough suffer the blight of fuel poverty and be unable to keep warm in their homes, which is why through our multi agency Housing, Neighbourhood and Affordable Warmth Partnership, we adopted a revised and strengthened Affordable Warmth Strategy and Action Plan in January 2017.

Read the Affordable Warmth Strategy 2017.


Flexible eligibility for poor fuel households

Under the Energy Company Obligation (ECO) Regulations 2017 - 2018 (ECO2t) we can set our own criteria to decide eligibility for a proportion of funding for domestic energy efficiency measures. This funding is aimed at those who are most likely to be in fuel poverty. Energy companies can spend up to a maximum of 10% of their full obligation within these criteria. The Authority must publish a 'Statement of Intent' that defines who is eligible for funding before this can happen.

Stockton-On-Tees Borough Council intends to implement flexible eligibility within the regulations and will work with energy companies and their authorised installers to maximise the input of flexible eligibility for fuel poor households. However, fitting the criteria within the council's 'Statement of Intent' does not guarantee that any individual household will benefit from energy saving improvements as the final decision rests with energy suppliers and will depend on:

  •  The survey carried out by the energy company or their authorised installer and installation costs calculated (note: no funding is provided by us)

  •  The energy savings that can be achieved for a property

  • Whether energy suppliers have achieved their ECO targets or require further measures to meet their ECO targets (this will affect the amount of funding available through the scheme).

Stockton-on-Tees Borough Council have published a Statement of Intent on how we intend to implement flexible eligibility within the Borough. 

Read the Statement of Intent.

The Council has also published a Joint Statement of Intent with 6 neighbouring North East Local Authorities under a specific Warm Homes Fund scheme. 

Read the Joint Statement of Intent.


Making Progress

Over the past 10 years we have prioritised tackling fuel poverty and invested heavily in programmes to help thousands of households. Our Warm Zone programme installed cavity wall and loft insulation in 15,000 properties before delivering the largest private sector Community Energy Savings Programme in the UK in 2012/13 with 1,669 households benefitting. Improvements have included:

  • 3,165 households improved with external wall insulation in just four years.
  • 4,999 properties have received fuel poverty measures including boiler replacements and loft and cavity wall insulation since 2012 in the areas of highest fuel poverty.
  • Visible reductions in fuel poverty levels in areas where we have installed measures.
  • Our fuel poverty programmes have saved residents of the Borough in excess of £6m in the last five years

Households in fuel poverty in Stockton have fallen in recent years with 1,005 less properties suffering since 2011 but we have a long way to go. The link below maps the current fuel poverty situation in Stockton-on-Tees.

View the Fuel Poverty Map.

More information on the affordable warmth programmes that we deliver and support can be found in the Health and Well-Being pages, or email [email protected]


Frequently Asked Questions

From time to time, householders need signposting regarding affordable warmth / energy efficiency home improvements that have been undertaken on domestic properties by third parties. The following information is provided purely as a useful signpost for guidance and support, in the event that you have a question about issues such as external wall or cavity wall insulation.  

  1. EWI households with external wall insulation - steps to follow

  2. OFGEM advice for EWI households

  3. OFGEM Appropriate Guarantees publication

  4. OFGEM FAQs to domestic customers