For Coronavirus information including the current restrictions, any disruptions to Council services, how to book a COVID-19 test and the support available for residents and businesses visit www.stockton.gov.uk/coronavirus
Help and support is available to enable you to make informed decisions about saving energy and reducing the cost of heating and lighting your home. Advice is online but there is local help available if you prefer a more personal touch.
Saving energy could involve simple changes such as switching unnecessary appliances off from standby, to using energy saving light bulbs or larger scale improvements such as home insulation or installing a new gas central heating boiler; a modern ‘A’ rated boiler can save a typical family home £300 per year on their gas bill.
Financial support is available for a variety of improvement works from the Government and energy suppliers, including help towards replacement boilers and insulation. Some of the financial support is only available to householders in receipt of qualifying benefits for others schemes it is limited to home owners.
For free impartial advice to help you consider all your options you can talk to the Energy Saving Trust Advice Line on 0300 123 1234.
For advice and guidance on the practical things you can do to save energy at home please visit the Energy Saving Trust website.
Increasingly renewable energy is an option for homes across the Borough. The most common are solar panels, also known as photo-voltaic panels which generate electricity for your home from the sun.
There are grants and schemes available to support the cost of installing domestic renewables and a good starting point is the Energy Saving Trust website or telephone the Energy Saving Trust Advice Service on 0300 123 1234.
Switching Tariff or Energy Supplier
Making sure that you are getting the best deal on your gas and electricity is another way of potentially saving money. Typically the best deals for customers who can pay each month by direct debit but you may still get a more competitive deal even if you are on a pre-payment meter. For customers on pre-payment meters you are entitled to switch provider as long as you are not in debt to your existing supplier by £500 or more. There is good practical advice available at the Money Saving Expert website.
We also support events such as the ‘Big Community Switch’, enabling hundreds of residents to save thousands of pounds by getting cheaper energy supply. Please check the related page to find out more.
Help and Advice Available Locally
If you would prefer speaking to someone locally for advice about switching energy supplier/tariff or practical support to tackle fuel debt you can call:
Stockton District Advice & Information Service (SDAIS) 01642 633877 or the Five Lamps Organisation on 01642 704142.
Disclaimer: The purpose of this section is to provide householders with general guidance and useful tips only and not designed to provide professional advice or financial advice and should not be relied on as such. The Council does not endorse any 3rd party advice or installer and hence if claims are made from organisations to be acting on behalf of the Council, residents can check the validity of these by ringing 01642 393939.