Support for people with disabilities

A resident walking with a guide dog

For the latest Coronavirus updates and information including advice and support for residents and businesses visit

To find out how to get a Coronavirus test visit

We are committed to putting every person who needs support at the heart of all that we do and for people with disabilities this means being flexible and offering every one who is eligible for social care services the opportunity to direct their own support.

We aim to promote wellbeing, independence and safety for all people with a disability and their carers. To do this we organise and provide a range of services. These include information and advice, assessment of needs, provision of services whilst you remain at home and residential or nursing care. We also provide advice on local support groups, education and employment.

Here you will find information about our teams who provide services for people with disabilities. You will additionally find some specific information about services specifically related to your disability. Our Stockton Information Directory also includes advice and support services for people with disabilities.

If you are contacting us with a request for services then please get in touch with our First Contact Team and they will deal with your request.


Contact the First Contact Team

Telephone: 01642 527764

Fax: 01642 527756

Minicom: 01642 527769

Email: [email protected]


Reablement Service

We provide support and rehabilitation through our Reablement Service to help people regain their functioning resulting from illness, disability or injury.

Read the Reablement Home Care Services brochure for further information.


Safe Place Scheme

Safe Place Schemes are places in the community where people who need extra support can go if they need some help. This 'help' can range from a phone call to home to ask a relative to pick them up or help with directions.

Most people who use these schemes have a learning disability and often just the knowledge that schemes are in place makes people feel safe and able to go out and about more independently.

Members of the schemes already use places in Stockton, for shopping, leisure, travel and sport but now know that they could get extra help from them if needed.

The schemes are in various places across Teesside and are supported by the Police, Fire Brigade and local councils.

Safe Places will:

  • Register with the Police and local council and display the logo in a place that people can see it, for example in a window.
  • Recognise the logo shown if somebody comes in for help and make sure their staff know how to help, reassure the vulnerable person and ring their emergency contact person.

If you live in Stockton and would like to be a member of the scheme or become a safe place venue in the Stockton area please contact First Contact on 01642 527764.


Sensory Support Team

The Sensory Support Team offers advice and information to clients with a sensory loss for example; clients with a visual impairment, clients who are hard of hearing, clients who are deaf and those with dual sensory loss. Support and guidance are provided by specialist social workers and include:

  • Assessment of needs
  • Equipment to assist daily living
  • Signposting to local support groups
  • Registration of impairment, where appropriate

The team employs specialist mobility/rehabilitation officers who provide advice and training in independent living skills, communication and orientation and mobility to enable people to be as independent as possible. We also run an Independence Plus Course which provides information and support to clients who are experiencing difficulties due to significant failing sight, or who have recently been registered as partially sighted or blind. Their carers are also welcome to attend.

The following leaflets may be helpful. You can download the leaflets here or you can request any of these leaflets and we'll post them to you.



STEPs supports people with disabilities so they can discover and explore the many activities, facilities and organisations that exist within their local community.

STEPs aim to improve choice and provide more flexible options for local people.

For further information please contact the STEPs team on 01642 524525


Stockton Information Directory

The Stockton Information Directory provides information and advice on a range of services and opportunities for adults across the borough of Stockton. The wide range of services include information and advice on where local groups or leisure activities are taking place, what help you can get to remain in your own home as well as housing and care home information, and much more.

Visit the Stockton Information Directory for a full range of information and advice available for adults.


Support for People with Learning Disabilities

Our Service for adults with learning disabilities is made up by two teams, the Care Management Team and the Resources Team. Each team comprises a range of professional support staff including doctors, nurses, social workers and therapists.


Lanark Short Breaks Service

Lanark Short Breaks Service is a purpose built facility, which offers planned short breaks and emergency support to any person with an identified learning disability aged 18-65 years old who live in the Borough.

The activities offered include baking, cooking, arts and crafts, a gym, a sensory support room, a games room, a garden as well as access to community facilities.

Lanark Short Breaks Service received an 'Outstanding' rating from its most recent Care Quality Commission inspection in 2017.


CQC Overall Rating:


View the Care Quality Commission report.

For more information or to arrange a visit please contact the Lanark Short Breaks Service on 01642 527842.



Can't find it

Can't find what you're looking for? Let us know and we'll do our best to point you in the right direction