Personal budgets / direct payments

Pound notes and coins

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Stockton-On-Tees Borough Council is committed to putting all our residents at the heart of all we do. For Adult Social Care this means making sure that social care services work for each person. An important step to personalising social care services is making sure you have choice and control over any care and support you need to live your life. This is self-directed support, managing your support in a way that best suits you, looking at what you want to achieve and the support you need to do this.

We are following a seven-step approach to help you have choice and control over the support and services you need. These seven steps are:


We want to give people greater control over how their Personal Budget is used. People will be able to choose who will help them organise and deliver their support.

More information on the council's approach to self-directed support is given in our fact sheets.

You can also find more information about Self Directed Support on the In Control website.


Stockton Information Directory

To help you plan your support you can find information and advice on a range of services and opportunities for adults across the borough of Stockton on the Stockton Information Directory. The wide range of services include information and advice on where local groups or leisure activities are taking place, what help you can get to remain in your own home, housing and care home information, and much more.

Visit the Stockton Information Directory for further information on support services for adults.


Stockton Personalisation Support Service (SPSS)

We recognise that it is important for you to get the most out of your Personal Budget and so we have commissioned a support service to provide advice and guidance.

View more information about Stockton Personalisation Support Services.

Address: Stockton Personalisation Support Service, Stockton Borough Council, Queensway House, West Precinct, Billingham, TS23 2NL

Telephone: 01642 527470

Email: [email protected]

Making it Real

We are committed to offering the best service for our service users and carers. With this in mind we have created the Making it Real Action Plan co-produced with current service users and carers who use Personal Budgets. The action plan details our commitment to improving the services we offer and how we will move forward with self-directed support.

Visit the Making it Real website for further information.


Integrated Personal Commissioning

NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (CCG) in partnership with North Tees and Hartlepool Foundation Trust, Stockton-on-Tees Borough Council and Catalyst (representing the voluntary and community sector in Stockton-on-Tees) have been selected by the government to be an Integrated Personal Commissioning (IPC) pathfinder.

This means that patients who are over 65 with long term health conditions in Stockton-on-Tees are now being offered the opportunity to have greater control over their own personal health and social care budgets.

For the first time there will be a blending of comprehensive health and social care funding for individuals, allowing them to direct how it is used. GPs will identify patients that are suitable for the programme.

The aim of IPC is to help people with complex needs and their carers have a better quality of life and achieve the outcomes that are important to them and their families. It encourages self-management and enables support to be designed around individual needs and circumstances to prevent the crises in people’s lives that lead to unplanned hospital and institutional care.

The benefits are that patients will be given greater power and support to shape their own care and it will be easier for the NHS, local authorities and providers to work together and be flexible for the benefit of patients. The voluntary sector will be a key partner in designing effective approaches, supporting individuals and driving cultural change.

Councillor Jim Beall, Stockton Council’s Cabinet Member for Adult Services and Health, said: “This scheme will be of real benefit to people who are over 65 with long-term conditions in Stockton-on-Tees. For the first time they will be offered the opportunity to take greater control over their health and social care budgets to purchase care and support. This builds on the success of social care direct payments and personal health budgets pooled together to purchase care and support. This builds on the success of separate social care direct payments and personal health budgets, in that it brings these together to promote seamless care.”

Visit the Support for older people page for further information. 

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