There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please check the link below before accessing any of our services.

For details of disruptions and for advice and guidance visit

Providing Boarding For Cats

On the 1 October 2018, the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 come into force. These regulations will replace a number of pieces of legislation and will provide a new single licensing regime for a number of animal licensing activities. One of these activities is providing boarding for cats.

Licences held under the current system for boarding of animals will remain in force until the 1 January 2019.

Details concerning applicant requirements, conditions, and offences can be found in the GOV.UK website. 


Regulation Summary

Copies of relevant legislation can be found on the website


Application Process

See our Licensing Fees and Charges webpage for a full list of application fees.

Upon application an officer will contact you to arrange an inspection of the premises where the animal activity will take place. To ensure that the premises meets the requirements of the Act we may authorise a veterinary surgeon to inspect the premises. The fee for this is not included in the application fee and will be invoiced separately.

It is our aim to complete the application process within 30 working days (subject to a satisfactory veterinary inspection within is period)


How To Apply

Any application made to us for a licence must be made by the individual(s) or body corporate who/which proposes to own and operate the business.

Application form for a Licence To Provide Or Arrange Boarding For Cats Or Dogs


If We Refuse Your Application

If we do not issue a licence, and you wish to appeal this decision, contact First-tier Tribunal General Regulatory Chamber to launch an appeal. 

For more information about the appeal process, and the form you'll need apply at the GOV.UK website.


Will Tacit Consent Apply?

Tacit consent means that if we have not dealt with applications within the target period then the application can be deemed to have been granted/approved.

Please note that tacit consent does not apply in respect of this application. It is in the public interest that the authority must process your application before it can be granted. please contact the Licensing Service on telephone: 01642 526558 or alternatively email us at [email protected].


Licence Holder Redress

Any applicant who is refused a licence can appeal this decision. Please contact us for further information.


Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you, preferably in the form of a letter (with proof of delivery). If that has not worked, if you are located in the UK, visit our Consumer pages or DirectGov for advice. From outside of the UK contact the UK European Consumer Centre.

Can't find it

Can't find what you're looking for? Let us know and we'll do our best to point you in the right direction