Help at home

A carer talking to a resident

For Coronavirus information including the current restrictions, any disruptions to Council services, how to book a COVID-19 test and the support available for residents and businesses visit

The Independent Living Team provides services and support to help people remain living independently for longer.

In these pages you will find information about all the services available in the Borough to help you live safely and independently in your own home.

You will also find a variety support services which aim to help people stay in their own home on the Stockton Information Directory.


Help with everyday needs

If you think you need help with your everyday needs to help you to live independently, then the first thing to do is to get in touch with the First Contact Team for an assessment.

They will complete a referral form on your behalf and forward your request to the community care assessment team who will then visit you to assess your needs and recommend the best solution. A home carer can assist with a wide variety of daily living tasks, including personal care and household tasks such as dressing, washing, getting to the toilet, preparing meals, supervising medications, doing laundry and shopping.


Contact First Contact for an Assessment

You can request an assessment by contacting the First Contact Team in the following ways.

Telephone: 01642 527764

Fax: 01642 527756

Minicom: 01642 527769

Email: [email protected]


Paying for Adult Care Services

Depending on your financial circumstances there may be a charge for home carer service. However, some people may be eligible for a personal budget to purchase their own service. The Community Care Assessment team can provide information about this.

Visit our Paying for Adult Care Services page for further information.


Stockton Information Directory

The Stockton Information Directory provides information and advice on a range of services and opportunities for adults across the borough of Stockton. The wide range of services include information and advice on where local groups or leisure activities are taking place, what help you can get to remain in your own home as well as housing and care home information, and much more.

Visit the Stockton Information Directory for a full range of Help at Home Services.

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