Children and Family Support

A child drawing

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We offer support to children, young people and their families to make sure you get the right support from the right service at the right time.


Support for your family - You can.....we'll help

We know how difficult it can be at certain times in your family's life and sometimes all you need is that little bit of advice and guidance to get you back on track. We have a dedicated Help Point website that can provide you with access to a range of information, advice, guidance and support from trusted sources and services.

Visit Help Point for further information, advice and guidance.

On some occasions your family may need extra support from services who can work with you to offer help and find solutions. Someone who works with your child may complete an Early Help Involvement Form, or you can ask for one if you think your family needs some support. The process will ensure that everybody involved with your family such as a school or health professional will work together to support an action plan that you and your family agree to.

Working through an Early Help Involvement gives you and your family a voice and gathers all the information in one form. This means you should only have to tell your story once. The assessment looks at what is already working well, but identifies the areas where support may be needed and help can be offered.

A range of help, support and children services can be offered in areas, such as:

Child behaviour and establishing routines

Child development

Family relationships

Help to access training and employment


Managing budgets/debt advice

Parenting advice and courses

Positive play and activities


Contact Help Point

Help Point is here for families with children and young people aged 0 - 19 to get the right help, at the right time, in the right place. For further information please contact Help Point on 01642 527225.


Neurodevelopmental Pathway

Across Hartlepool and Stockton-on-Tees we have worked with NHS colleagues to develop a ‘needs led’ neurodevelopmental pathway to make sure you and your child are supported as much as possible. If you or a professional thinks that your child has a neurodevelopmental need, help is available.

These are needs which can be associated with Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD). For more information visit The Tees Valley Clinical Commissioning Group website

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Can't find what you're looking for? Let us know and we'll do our best to point you in the right direction