How to report anti-social behaviour

A community safety officer on duty in a street

The Government has announced 'Local COVID alert level: high' restrictions for Stockton-on-Tees.

For further information about the rules and disruptions to Council services visit www.stockton.gov.uk/coronavirus.

We will not tolerate anti-social and offensive behaviour of any kind. If you are experiencing anti-social behaviour in your area, contact the Civic Enforcement Service or in an emergency contact the police.

 

Contact the Civic Enforcement Service 

You can contact us on 01642 607943 or by email at [email protected]

Your concerns will be passed onto a dedicated officer for that area who will be able to offer advice and information, and take action where necessary.

If you have been subject to, or witnessed an offensive incident that is a result of hate or prejudice, and involved the victim's gender, race, religion, disability, age or sexual orientation, please read the Stop Offensive Behaviour leaflet for more information. Please be assured that all the information you supply will be dealt with in the strictest confidence.

If you suspect the sales of age-restricted items that are often linked to anti-social behaviour, please report the incident via our online form.

Report here

 

What we can do about anti-social behaviour

Our Civic Enforcement Team can take a number of actions to reduce the level of anti-social behaviour:

  • Acceptable Behaviour Contracts (ABCs)
  • Anti-Social Behaviour Injunctions (ASBIs) and Criminal Behaviour Orders (CBOs)
  • Injunctions
  • Notice of Intention to Seek Possession (NOSP)
  • Evictions

Arcc is a consortium consisting of agencies from the public, private and third sectors in the North East, including Stockton-on-Tees Borough Council. They aim to provide a positive future for both participants and the communities in which we live.

Visit the arcc website for further information or telephone: 01642 233730.

 

Community Trigger

The Community Trigger gives victims of Anti-Social Behaviour (ASB) the opportunity to request a review of their case and bring agencies together to look at a united, problem-solving approach to find a solution.

If you would like to make an application to activate the Community Trigger please download the application form below, complete and return it via email or post as detailed on the form. Individuals from different households will need to each complete an application form indicating that it is a group application on the forms that can then be sent collectively.

The Trigger will only activate a case review where:

  • an application is made
  • there is a qualifying complaint
  • the locally defined threshold has been met.

For further detail on this please refer to the procedure that is also available to download below.

The Community Trigger can also be used by any person on behalf of a victim, for example a family member, friend, carer, councillor, Member of Parliament or other professional person. However, the victim’s consent should be sought by the person using the Community Trigger on their behalf.

Download the Community Trigger Procedure for more information.

Download the Community Trigger Application Form.

Please note the Community Trigger is not a complaints process. If you are unhappy with the service you have received from an agency please use the internal complaints procedure of the agency in question.

  • For more information on how to make a complaint to Cleveland Police, please call 101 or alternatively you can visit the Cleveland Police website.
  • To make a complaint to your Housing provider please contact the relevant Landlord or Housing Association direct.

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