A national lockdown is in place which means you must stay at home.

For information about the rules, any disruptions to Council services, how to book a COVID-19 test and the support available for residents and businesses visit www.stockton.gov.uk/coronavirus

Coronavirus (COVID-19) Advice and Guidance for Businesses

The Borough of Stockton-on-Tees is currently in a national lockdown.

You can read about how these restrictions affect businesses on the Government website.

On this page you will find information to help businesses during the Coronavirus pandemic. You will find information about responding to cases of Covid-19 in the workplace and how you can operate safely.

Symptoms and Testing

If an employee has symptoms, they must stay at home and book a test.

The symptoms of COVID-19 are:

  • a high temperature
  • a new, continuous cough
  • and a loss or change to your sense of smell or taste

If they have these symptoms – no matter how mild – they must book a test online or by calling 119, it is important that they do this as soon as possible. 

If they don't have symptoms they should book a different type of test.

The Government advises that one in three people who have COVID-19 do not experience symptoms.  We've been asked to help identify people who have COVID-19 but don’t have symptoms so that they know to isolate because isolating when infectious is the most important way to reduce the spread of the virus.

Anyone who works in the Borough but does not have symptoms can have a test at:

- Splash in Stockton (enter via a marquee in the car park at the rear) appointments must be booked in advance using this form.

 - Thornaby Pavilion appointments must be booked in advance using this form.

- Billingham Forum appointments must be booked in advance using this form.

These testing centres are open 8am-4pm, Monday, Wednesday, Friday and Sunday and 10am-6pm, Tuesday, Thursday, Saturday.

Cases of COVID-19 in the workplace

If you are notified of cases of Covid-19 in your workplace, please get in touch and let us know by completing this COVID-19 contact us form.

Public Health will work with you to assess the situation and advise you on the next steps.  This will include advice about identification of contacts who need to isolate and further measures to manage and control an outbreak.


Self Isolation Hub

Once the close contacts of an employee, visitor or customer who has tested positive for COVID-19 have been identified (in conjunction with Public Health England or the Council's Public Health team), employers should call the NHS Test and Trace Self Isolation Hub on 020 3743 6715 with the 8 digit Test and Trace CTAS number of the person who tested positive.   The close contacts will then be formally logged with NHS Test and Trace. This will generate a Test and Trace reference number for each of the close contacts.

Without the NHS Test and Trace reference number, the close contacts will not be able to apply for financial support such as the Test and Trace Support Scheme


Operating safely during the Coronavirus pandemic

Guidance has been issued by Government on how to operate businesses safely during Coronavirus pandemic. You can read the guidance at the Gov.uk website.

The Council has supplemented this national guidance with local “Prevention Cards” which include additional local advice, guidance and contact details to help businesses to operate safely in the Borough. You can download the 'Prevention Cards' below.

Please check Government guidelines on whether your business is legally allowed to operate during the National lockdown by checking the Gov.uk website.

Close Contact Services

Construction and Other Outdoor Work

Factories, Plants and Warehouses


Lab and Research Facilities

Leisure and Culture

Offices and Contact Centres

Other People's Homes

Restaurants, Pubs and Takeaways

Shops and Branches

Taxis and Private Hire Vehicles

Soft Play

Vehicles and Transport

If you need any further advice or assistance, please complete this COVID-19 contact us form.


Test and Trace

The Government now requires businesses from the following sectors to display a poster with a personalised NHS Test and Trace app QR code:

  • Hospitality (e.g. hotels, bars, coffee shops)
  • Leisure and tourism (e.g. gyms, cinemas, museums)
  • Close contact services (e.g. hair and beauty salons, tattooists, tailors)
  • Places of worship (e.g. churches, mosques)
  • Local authority venues

You can create and download you poster by visiting the Gov.uk website.

A copy of the poster should be displayed at each of the entrances to your premises and you should ask customers and visitors to scan the QR code when they arrive. If you have multiple venues, you need to create a different QR code poster for each. Read the full Government guidance for more information.

You can use the guides below to make sure you are adhering to the guidelines.

Guide for businesses

Tips for displaying your poster