How to appeal your business rates

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Appealing against Rateable Value

If the circumstances of the property have changed and you are unhappy with the rateable value the Valuation Office Agency has applied to your property, the valuation officer may alter the value.

Information about making appeals can be found on the Valuation Office Agency (VOA) webpage. Alternatively you can contact:

Valuation Office Agency

Non Domestic Rates North East
6th Floor Castle House
31 Lisbon Street

Telephone: 0300 050 1501

Email: [email protected]


Rating Advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge.

If you consider an appeal, you need to seek professional advice. Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract

Members of the Royal Institution of Chartered Surveyors (RICS - website) and the Institute of Revenues rating and Valuation (IRRV - website) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.