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Business Rates Frequently Asked Questions

Can you explain my non-domestic rates?
A copy of the 2020/21 Business Rates explanatory notes can be viewed on our Information to Support your Business Rates Bill page.


What are the rating multipliers for 2020/2021

Standard – 51.2p
Small business – 49.9p


My bill states that I have a balance outstanding for this year, I’ve already paid/I pay by direct debit.

The balance shown on your bill is calculated at 26 February 2020, if you have paid this amount since this date or if you have a direct debit which will be requested after this date, this will not have been taken into account.


Can I alter my instalment payment date?

Yes, if you opt to pay by direct debit you can pay on the 1 or 15 of the month.


Can I change my method of payment to direct debit?

Yes, you can request this by calling our Customer Service Team on 01642 397108. Direct debit mandates are also available on our Pay your Business Rates page.


Can I change my Business Rates instalments to 12 monthly?

Yes, you can request this by calling our Customer Service Team on 01642 397108.


My Business Rates property is empty, am I entitled to a reduction?

Since April 2008, the Regulations do not allow for a reduction for empty properties unless it is exempt. For further information regarding empty properties visit our Business Rates Reliefs page.


I would like to apply for Small Business Rate Relief (SBRR).

From 1 April 2017, eligible business properties with an RV of £12,000 or less will get 100% relief. Properties with a rateable value of £15,000 or more will receive no relief. There will be an exact sliding taper for those with a rateable value between £12,001 and £15,000.

Ratepayers who occupy a property with a rateable value which does not exceed £50,999 and are not entitled to other mandatory relief will have their rates bill calculated using the small business non-domestic rating multiplier.

SBRR is only available to 1 occupied property. SBRR may still apply if the ratepayer has additional properties if each additional property has an RV below £2,900 and the aggregate of all properties does not exceed £19,999.

Visit our Business Rates Relief page to apply for SBRR online.


I am a small business and my bill shows that no/reduced instalments are due, why?

Eligible ratepayers receive relief at 100% on properties with rateable values up to £12,000 with a tapered relief of between 100% and 0% for properties with rateable values between £12,001 and £15000.


I am a small business; my bill does not show any SBBR, why?

What is your RV? SBRR can only be awarded on rateable values below £15,000.


I don’t agree with my rateable value (RV).

Each non-domestic property has an RV which is set by the valuation officers of the Valuation Office Agency (VOA), an agency of Her Majesty's Revenue and Customs. We have no control over the setting of the RV. You can visit the Valuation Office Agency website which explains how your own RV is calculated and what to do if you think it is wrong.


I want to appeal / challenge my RV.

To appeal your RV you can make a formal challenge to the VOA. You can find out more about the appeals process by visiting the How to appeal your Rateable value webpage on GOV.UK.


Transitional Relief - My bill shows a reduction/increase described as Transitional Relief, what is it?
Following a revaluation, special transitional arrangements are put in place by the Government to phase in significant increases or decreases in rates bills. These set limits on the percentage by which your rates bill can change each year. The transitional amount forms part of the chargeable calculation and is shown on your rates bill. Visit GOV.UK for details of the relief.


What is the Business Rates local discount scheme and how can I apply?

The scheme is to attract new businesses to Stockton High Street. A 50% discount will be awarded for up to two years to rate payers trading from qualifying properties that are currently EMPTY. You can request the local discount by calling our Business & Enterprise Team on 01642 528384 or sending an e-mail to [email protected].


My bill shows a reduction described as Retail Discount, what is it?

The Chancellor of the Exchequer announced In the Autumn Budget 2018, a new discount scheme for retail properties that have a rateable value of below £51,000. Under this scheme, eligible ratepayers will receive a one third discount of their final bill for the year 2020/2021.

Visit our Business Rates Reliefs page for full details of the scheme.

 

My bill shows a reduction described as Pubs Discount, what is it?
In the Written Ministerial Statement on 27th January 2020, the Government announced a £1,000 business rate discount for public houses with a rateable value of up to £100,000. The relief is for one year from 1 April 2020 and will end on 31 March 2021.

Visit our Business Rates Reliefs page for full details of the scheme.


My bill shows a reduction described as Revaluation Relief, what is it?

At Spring Budget 2017, the Chancellor of the Exchequer announced that £300 million was being made available to support those businesses most affected by increases in their business rates bills as a result of the 2017 revaluation.

Visit our Business Rates Reliefs page for full details of the scheme.


My bill shows a reduction described as Supporting Small Business, what is it?
This relief is available to ratepayers who have lost some or all of their small business rate relief as a result of an increase in rateable value in the 2017 revaluation. This relief was introduced from 1 April 2017 to help phase-in large percentage increases for those affected.

Visit our Business Rates Reliefs page for full details of the scheme.


When will I receive my bill for the Cowpen Industrial Association BID?
Bills for the financial year 2020/2021 will be issued in November and the instalment will be due in December.


How is my BID bill calculated?

The rateable value (RV) is fixed at 29 March 2017 for the full five year period. Any changes after this date do not affect the RV used to calculate the BID levy. For enquiries in connection with payment and collection of the BID levy, contact the business rates team on 01642 524589, or e-mail [email protected].


When will I receive my bill for the Stockton BID?

Bills for the financial year 2020/2021 will be issued in October and the instalment will be due in November.

Visit the Stockton BID website for further information.