COVID-19 rates in Stockton-on-Tees are very high so the Government has named it, along with the rest of the North East, an Enhanced Response Area. Find out more on our Enhanced Response Area page.
For general Coronavirus information including disruptions to Council services or how to book a COVID-19 test visit www.stockton.gov.uk/coronavirus.
We will usually make an award of Housing Benefit and Council Tax Support from the Monday after we get your form.
If you receive Pension Credit, Income Support, income-based Jobseeker’s Allowance, Universal Credit or income-related Employment and Support Allowance, and we get your form within one month of that application any Housing Benefit and Council Tax Support will start on the Monday after your Pension Credit, Income Support, income-based Jobseeker’s Allowance, Universal Credit or income-related Employment and Support Allowance is awarded.
There are some circumstances where benefit can be awarded from an earlier date. Any request for backdating should be made as soon as possible as strict time limits apply.
- If you have reached pension age benefit may be backdated for a maximum of 3 months provided you are entitled to benefit for that period. If you receive Pension Credit the 3 month limit applies from the date you made a claim for Pension Credit.
- You do not need to make a request and we do not need to know why you did not claim sooner to backdate your benefit.
- For us to work out how much benefit you would be entitled to, you would need to give us proof of your income, savings and rent for the period you want to claim.
Please contact us if you think your claim should start from an earlier date.
If you are of working age benefit may be backdated for a maximum of:
- 1 Month for Housing Benefit
- 6 Months for Council Tax Support
You must make a request for backdating, this may be when you make your claim or at a later date. The time limit applies from the date the request for backdating was made.
You must show good cause for the delay in making your claim. We must be satisfied that any person of the same age, health and experiences as yourself would also have failed to claim benefit from the earlier date. This must be for the whole time you are asking for your claim to be backdated. Not knowing you could claim would not normally be considered good cause. However, if you were in hospital, had severe health problems or a close relative has died, these may be considered good cause for the delay in claiming.
How to apply for a backdated benefit
- Write to us and tell us the date that you would like your claim to be backdated to and why you delayed claiming benefit. Please give as much detail as possible.
- Complete and return the backdated Housing Benefit/Council Tax Support Request Form
This form needs to be printed or typed in full and returned to us. Please note, you will need to save this form to your PC before completing it electronically.
Get help applying for backdated Housing Benefit and Council Tax Support
You can ask a family member or friend to help you write your letter but you must sign the letter or attach a letter giving them permission to deal with your request. You can also ask an independent advice agency to help you.
Once we have made our decision about your request for backdated Housing Benefit and Council Tax Support
Once we have looked at your letter and made any enquiries needed, we will decide if your claim can be backdated. We will write to you to advise when your benefit can be paid from. If we decide we cannot backdate your claim we will tell you what further action you can take.
Help and advice from other agencies
Stockton Welfare Rights Advice for confidential advice.
Telephone: 01642 526141
Email: [email protected]
If you haven’t found what you’re looking for, please contact us using our online contact form.