The Government has announced 'Local COVID alert level: high' restrictions for Stockton-on-Tees.

For further information about the rules and disruptions to Council services visit

Advice and guidance for Housing Benefit and Council Tax Support

Due to the complexity of Housing Benefit and Local Housing Allowance our website can only offer information and guidance. 


Benefit calculator

You can find how much Housing Benefit and Council Tax Support you may be entitled to by using a benefits calculator or to find out if you qualify and how much benefit you will receive please speak with our Housing Benefit Team.



Telephone helpline: 01642 393829

Please see our telephone opening times.

Those with hearing difficulties can ring the minicom textphone on 01642 605569.


Make an appointment at your local Customer Service Centre by calling the helpline above

Stockton Customer Services Centre
Central Library
Church Road

Thornaby Customer Services Centre
Thornaby Pavilion (Library)
Thornaby Town Centre

Billingham Library and Customer Service Centre
Town Centre
TS23 2LN

Contact us in writing

Post: Revenues & Benefits Service, PO Box 410, Stockton-on-Tees, TS23 2YD

Email: [email protected]


Home visits

Home visits are available if you have difficulty visiting one of our centres. Call our visit line on 01642 526674 to arrange an appointment.

Can't find it

Can't find what you're looking for? Let us know and we'll do our best to point you in the right direction