Equality, diversity and community cohesion

Residents watching a display

The Government has announced 'Local COVID alert level: high' restrictions for Stockton-on-Tees.

For further information about the rules and disruptions to Council services visit www.stockton.gov.uk/coronavirus.

We are committed to the promotion of equality, diversity as well as fostering stronger and cohesive communities and ensuring that all our services are fully accessible to all Stockton residents.

We will achieve this by removing both direct and indirect discrimination wherever it exists.

We recognise that people may be disadvantaged because of their: age, gender, race, colour, ethnic, national, cultural or social origin; disability; religion and belief, or non-belief; marital status, family circumstances or caring responsibilities; sex, sexual orientation; class, level of income or housing circumstances; or a variety of other circumstances and actively work to reduce and ultimately eliminate this disadvantage.

All local authorities are required to prepare and publish their equality objectives. You can find ours in the Big Plans Bright Future Local Council Plan.

If you have any comments or require further assistance, please contact the Diversity Team.


Reporting Hate Crime or Offensive Incidents

You can report any offensive incident or hate crime that you have suffered, or witnessed on behalf of someone else. The different types of offensive incidents or hate crime can also include damage, assault, verbal abuse and harassment even if you do not want us to take any further action. The guide lines that we follow is that:

An offensive incident is any incident which is perceived by the victim or any other person to be the result of hate or prejudice, as a result of the victim's gender, race, religion, disability, age or sexual orientation. Please be assured that all information received will be dealt with in the strictest of confidence.

If you are the victim of hate crime or know someone who is you can report it using the button below.

Report Hate Crime Here


Community Trigger

The Community Trigger gives victims of offensive incidents or hate crime the opportunity to request a review of their case and bring agencies together to look at a united, problem-solving approach to find a solution.

If you would like to make an application to activate the Community Trigger please download the application form below, complete and return it via email or post as detailed on the form. Individuals from different households will need to each complete an application form indicating that it is a group application on the forms that can then be sent collectively.

The Trigger will only activate a case review where:

  • an application is made
  • there is a qualifying complaint
  • the locally defined threshold has been met.

For further detail on this please refer to the procedure that is also available to download below.

The Community Trigger can also be used by any person on behalf of a victim, for example a family member, friend, carer, councillor, Member of Parliament or other professional person. However, the victim’s consent should be sought by the person using the Community Trigger on their behalf.

Download the Community Trigger Procedure for more information.

Download the Community Trigger Application Form.

Please note the Community Trigger is not a complaints process. If you are unhappy with the service you have received from an agency please use the internal complaints procedure of the agency in question.

  • For more information on how to make a complaint to Cleveland Police, please call 101 or alternatively you can visit the Cleveland Police website.
  • To make a complaint to your Housing provider please contact the relevant Landlord or Housing Association direct.


How to report incidents

  • Ring the 24 hour reporting line 01642 607943
  • Contact any Council or Thirteen Homes reception point
  • Contact Stockton’s Citizens Advice Bureau on 01642 633877
  • Contact the Police on 01642 326326 or visit any Police Station (in an emergency ring 999)
  • Contact Crime Stoppers on 0800 555111


Useful Resources and Information:

Community Networks
In this section Stockton Borough Council has developed a Community Contact Network list, which is made up of local, sub regional and regional contacts across all the different various Community Contracts.

Training information

Stockton Council Diversity Team can develop and deliver in-house bespoke training packages around Diversity & Equality issues for internal staff, external organisations and community/voluntary groups. They have a wide range of resources that they have developed.

Interpretation, Translation and Transcription Services

A full translation or summary versions of services are accessible through Stockton Borough Council website and can be viewed in English and several other languages using the automated free translation service. However, please note that these services are automated and therefore may produce some unreliable translations (e.g. 'kids' is translated to 'young goats.').

Visit our other languages page for further information.

Cultural awareness information
This Cultural Diversity Resource guidance is aimed at helping colleagues in the Council to be more knowledgeable about the main features of different cultures and religious traditions. It also aims to increase their confidence in discussing needs and exploring a dialogue about different faiths and beliefs. Having a better understanding of different religious traditions and cultures will help colleagues to value and respect them, but of course, there is no substitute for asking the individual. Given the diversity within Stockton-On-Tees, increased cultural awareness can have a positive impact and make stronger cohesive communities.

Armed forces
Leaving the armed forces can have a huge impact on your life and your family. Not only must you find a new job and housing, but you must also settle your family into schools, jobs and social activities.

A wide range of services are available from Stockton Council that can help with your resettlement. 

Visit our support for armed forces personnel page for further information.


Show Racism the Red Card

Show Racism the Red Card is the UK's leading anti-racism educational charity, they provide educational workshops, training sessions, multimedia packages, and a whole host of other resources, all with the purpose of tackling racism in society. Established in January 1996, the organisation utilises the high-profile status of football and football players to publicise its message. Across the UK and locally, Show Racism the Red Card delivers training and awareness to more than 50,000 individuals per year. Stockton Borough Council will be promoting ‘ show racism the red card’ during the week of 14th to 20th of October at all three libraries in the borough Stockton central, Billingham and Thornaby with collection boxes to raise money.

All elected members are behind the programme to support ‘Show Racism the Red Card’. For information about ‘Show Racism the Red Card’ please visit The Red Card website

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