There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please check the link below before accessing any of our services.

For details of disruptions and for advice and guidance visit

Thornaby Customer Service Centre

Opening Times

Thornaby Library

Monday, Wednesday and Friday: 8.30am to 5pm

Tuesday and Thursday: 8.30am to 7pm

Saturday: 9.30am - 4pm

Sunday: closed

Customer Services

Monday to Thursday: 8.30am - 5pm

Friday: 8.30am - 4.30pm

Saturday: 9.30am - 12.30pm

Cash Office

Monday: 8.30am to 4pm

Tuesday to Friday: 9am - 4pm

Location Details

Thornaby Library & Customer Service Centre

Wrightson House
Pavilion Shopping Centre

TS17 9EW

Thornaby Library: 01642 528117 - Customer Services: 01642 393939

[email protected]