Coronavirus (COVID-19) – Registrar and Bereavement Services Support

Registering a death

The Registrars are available to register deaths and stillbirths by telephone appointment. Please contact the Register Office on 01642 527720 for an appointment and a member of the team will guide you through the process.

Birth Registration

Appointments for the registration of a birth can be booked by the Register Office.  To make an appointment to register a birth please contact the Register Office.

Attending a funeral

It is necessary to follow national public health guidelines and put in place a number of restrictions on attendance at cremations. Ceremonies in Maplewood Chapel are currently restricted to 120 people (seated only) while services in Bluebell Chapel are restricted to 50 people (seated only).  

In line with Government guidance, people attending services at the crematorium no longer are required to wear face coverings but we encourage people to do so.

For further advice and information please contact the Bereavement Services team on

[email protected] or Tel: 01642 527341 (Cemeteries), 01642 527342 (Crematorium)

Information for bereaved families

The Council is aware that the current COVID-19 crisis will be impacting significantly on the experiences of bereaved families.

We are working hard to do what we can to help you through what we know will be a difficult time and grief support is available through Cruse Bereavement Care.

A helpline is open Monday and Friday 9.30am – 5pm (excluding bank holidays) and until 8pm on Tuesday, Wednesday and Thursday.

You can call the helpline on 0808 808 1677