Christmas Opening Hours

Christmas Opening Hours

For the latest Coronavirus updates and information including advice and support for residents and businesses visit www.stockton.gov.uk/coronavirus

To find out how to get a Coronavirus test visit www.stockton.gov.uk/testing

Stockton-on-Tees Borough Council offices will be opening on reduced hours during the festive period. Opening times for all services will return to normal from 4 January 2022.


Customer Services Telephone Contact Numbers

Service Telephone
Main switchboard 01642 393939
Care for Your Area 01642 391959
Taxation  01642 397108
Housing Benefits 01642 393829

 

Emergency Services

Service Telephone
Adults' Helpline 01642 527764
Children's Helpline 01642 130080
Out of Hours Duty Team 01642 524552
Homelessness and Housing Solutions 01642 528389

 

Customer Service Telephone Contact Centre Opening Hours

Date Opening Hours
Friday 24 December - All telephone lines 8:30am - 1pm
Homelessness and First Contact telephone lines only  8:30am - 4:30pm
Saturday 25 December CLOSED
Sunday 26 December CLOSED
Monday 27 December CLOSED
Tuesday 28 December CLOSED
Wednesday 29 December - All telephone lines 8:30am - 5pm
Thursday 30 December - All telephone lines 8:30am - 5pm
Friday 31 December - All telephone lines 8:30am - 1pm
Homelessness and First Contact telephone lines only  8:30am - 4:30pm
Saturday 1 January 2022 CLOSED
Sunday 2 January 2022 CLOSED
Monday 3 January 2022 CLOSED

 

Registration Services at Nightingale House and Bereavement Services at Stockton-on-Tees Crematorium

Date Opening Hours
Friday 24 December  8:30am - 4:30pm
Saturday 25 December CLOSED
Monday 27 December CLOSED
Tuesday 28 December CLOSED
Wednesday 29 December 8:30am - 5pm
Thursday 30 December 8:30am - 5pm
Friday 31 December 8:30am - 4:30pm
Saturday 1 January 2022 CLOSED
Monday 3 January 2022 CLOSED

 

Christmas Waste and Recycling Collections

Date Collection
Thursday 23 December Normal
Friday 24 December  Normal
Saturday 25 December No collections
Monday 27 December Bank Holiday
Tuesday 28 December Normal
Wednesday 29 December Normal
Thursday 30 December Normal
Friday 31 December Normal
Monday 3 January 2022 Bank Holiday

Real Christmas tree collections 
Christmas trees will be collected on your normal refuse collection day during week commencing 4 January. Please leave your tree next to your wheelie bin.

 

Library Christmas Opening Times

Date Opening Hours
Friday 24 December  8:30am - 1pm (Stockton Central, Thornaby Central, Billingham Library)
9:30am - 1pm (Norton, Yarm and Ingleby Library)
Closed (Fairfield, Roseworth, Thornaby Gilmore Street)
Saturday 25 December All libraries closed
Sunday 26 December  All libraries closed
Monday 27 December All libraries closed
Tuesday 28 December All libraries closed
Wednesday 29 December 10am - 5pm (Stockton Central, Thornaby Central, Billingham Library, Norton, Yarm, Ingleby)
Closed (Fairfield, Roseworth, Thornaby Gilmore Street)
Thursday 30 December 10am - 5pm (Stockton Central, Thornaby Central, Billingham Library, Norton, Yarm, Ingleby)
Closed (Fairfield, Roseworth, Thornaby Gilmore Street)
Friday 31 December 10am - 1pm (Stockton Central, Thornaby Central, Billingham Library, Norton, Yarm, Ingleby)
Closed (Fairfield, Roseworth, Thornaby Gilmore Street)
Saturday 1 January 2022 All libraries closed
Sunday 2 January 2022 All libraries closed
Monday 3 January 2022 All libraries closed

The Mobile Library service will be closed all throughout the Christmas period from Christmas Eve on the 24 December.

Normal library hours will resume Tuesday 4 January 2022. 


Enjoy Stockton-on-Tees Visitor Information Shop

Date Opening Hours
Friday 24 December  09:30am - 1pm
Saturday 25 December CLOSED
Monday 27 December CLOSED
Tuesday 28 December CLOSED
Wednesday 29 December 10am - 2pm
Thursday 30 December 10am - 2pm
Friday 31 December 10am - 1pm
Monday 3 January 2022 CLOSED

 

Warm Homes Healthy People

If you, a friend or neighbour, are struggling to keep your home warm during Winter, Warm Homes Healthy People can help. Call 01642 528215. Lines are open from 8.30am until 1pm on Friday 24 December and reopen on Tuesday 4 January from 8.30am.

Emergency heating is available all through the Christmas period from Cleveland Fire Brigade on 01429 874063.