Stockton-on-Tees Borough Council

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St. Mark's C of E Primary (including Nursery) will be closed on Thursday 14th November 2019 for an environmental clean and expected to re-open on Friday 15th November 2019.

Motor trade partners do the right thing

Monday, August 02, 2010

A PARTNERSHIP between local motor traders and Stockton Borough Council is helping improve motorists' confidence when buying cars.

Seven motor traders are now members of the Do The Right Thing partnership, run by the Council's trading standards officers to improve standards of customer care and promote fair and honest trading.

The partnership is open to all new and used car dealers. Trading standards officers audit all their procedures and practices, with only those meeting the scheme conditions admitted.

The main requirements are that a business must be able to show:


They trade to the spirit and letter of the law
All staff have a good working knowledge of relevant civil and criminal legislation
They have adequate systems to ensure vehicles are accurately described, priced and sold in a roadworthy condition
They follow a set procedure to deal with customer complaints
They sell all vehicles with six months road tax, an MOT certificate no older than four weeks and a HPI check
Claims regarding mileages must only be made if they have been fully verified
Members can display a distinctive Do The Right Thing logo at their showrooms and in advertisements.
Councillor Steve Nelson, Stockton Council's Cabinet Member for Housing and Community Safety, said: "I am very pleased with the continued interest shown by car traders in the Stockton area - we now have seven Stockton member garages. Consumers should remember to look for the logo to buy with confidence."

Current members of Do The Right Thing are:

Central Car Sales, Norton Avenue, Norton
Benfield Honda, Concorde Way, Preston Farm, Stockton
Norton Lodge Car Sales, Maritime Road , Stockton
Mercedes-Benz Teesside, Concorde Way, Preston Farm, Stockton
Teesside Audi, Brooklime Avenue, Stockton
Driven, Mandale Triangle, Thornaby
Sherwoods, Concorde way, Preston Farm, Stockton

Councillor Nelson will present certificates to members on 3 August (10.30am) at Stockton Town Hall.

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