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Stockton-on-Tees Borough Council

Big plans for the health of our people

Local NHS services

health

There are a variety of NHS services available across the Borough for those who require immediate medical assistance, none immediate care, GP services or help with addiction or a long term illness.

Public Health Services

Stockton Borough Council's Public Health team works with and commissions a variety of Public Health services with their NHS partners. We work with the local NHS Stop Smoking Service, Smokefree Stockton and Hartlepool as well as the local Stockton and Hartlepool Clinical Commissioning group, which oversees GP services across the Borough.

Services available in the Borough include:

  • NHS 111 – The best number to contact if you are unsure about your medical needs. Specially trained advisers will discuss your symptoms and signpost you to the correct service.
  • NHS 999 – For all emergency and urgent care requirements
  • Accident and Emergency (A & E) – Hospital service to be used when urgent medical assistance is required
  • Walk In Centres – Drop in clinics for non urgent medical care, the best service for minor injuries such as cuts and bruises and also rashes and infections
  • Dentists – There are a variety of dentists across the Borough, both private and NHS
  • Pharmacies – Pharmacies not only provide assistance with medication and prescriptions but can also help with a variety of other services, such as advice to stop smoking.
  • GP’s – GP services are now run by the Stockton and Hartlepool CCG
  • Addiction and Long Term Illness Services – Services can range from alcohol rehabilitation centres to end of life care

The easiest way to find services across the Borough is by using the NHS Choices website. This website will allow you to search for services by location, by medical requirement and can also provide details on addiction services.

 

Urgent Care Walk-in Services 

The urgent care (walk-in) service at Tithebarn House in Stockton-on-Tees will move to the University Hospital of North Tees on Saturday 1 April 2017 to be co-located alongside the Emergency Department. If you are unwell and need to use the service we advise that you book an appointment first by phoning 111. The GP surgery at Tithebarn will remain open as usual.

These changes are part of a new integrated urgent care service for illness and minor injuries being launched in Stockton and Hartlepool on 1 April 2017. The 24/7, GP-led facility will be provided as an alliance by North Tees and Hartlepool NHS Foundation Trust, Hartlepool and Stockton Health (the local GP Federation) and North East Ambulance Service NHS Foundation Trust, from the University Hospital of North Tees and the University Hospital of Hartlepool

In Hartlepool the urgent care walk-in and minor injuries service at One Life Hartlepool will move on Saturday 1 April 2017 to the University Hospital of Hartlepool. Other services at One Life will remain.

The new integrated urgent care service will include out of hours services, where patients can see a GP or urgent care practitioner for urgent care needs or minor injuries.

If you have a minor injury, you should walk into the service.

Patients will continue to access their own GP practice as they do now. However, when local practices are closed you should call 111 for an appointment with the urgent care service.

For your information, you can download the new integrated urgent care leaflet from the Hartlepool and Stockton CCG website.

If you are unsure if you need to see your normal GP (doctor) or attend an urgent care centre then NHS 111 will advise you.