Stockton-on-Tees Borough Council

Big plans for our places and open spaces

There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please check the link below before accessing any of our services.

For details of disruptions and for advice and guidance visit


Housing Services provide support, advice, and information to help residents, tenants, and landlords residing, or looking to move to the Borough, access the most appropriate accommodation to meet their individual needs through informed choices. 

Contained within these pages you will find advice, guidance, and support for anyone seeking accommodation, as well as information and assistance for anyone seeking to own, part own or privately let accommodation within the Borough.

There is also information and advice about minimum housing standards, including obligations upon both private landlords and tenants to maintain housing standards and a range of services to address poor housing conditions. This includes targeted financial assistance to improve housing standards, meet housing costs through housing benefit, and the availability of grant funding support for some disabled customers. 

Please see below for further details: 

Affordable Home ownership Schemes Grant and loan assistance for vulnerable customers Disabled Facilities Grants and Equipment Loan Houses in Multiple Occupation Housing Benefit Housing Regeneration Schemes 
Homelessness and Housing Solutions Mobile Homes and Caravan Parks Private Rented Housing Report a Rough Sleeper Social Housing Support For Owners Of Empty Homes


Targeted Action 

Stockton Council is working on a new project in Central Stockton and North Thornaby, we call it Targeted Action. 

We’ve brought together a partnership of the Stockton Council, Cleveland Police, Cleveland Fire Brigade, social landlords such as Thirteen and other voluntary organisations. Together, we’re throwing our considerable weight behind one very simple aim – to work with you to make North Thornaby and Central Stockton better places to live. 

For more information on Targeted Action please view the following webpages: 

 To get involved in the scheme please email [email protected].


PLuSS (Private Landlords Supporting Stockton)

Stockton Borough Council working in partnership with private landlords (with a housing stock in the two Target Action areas), have agreed a Membership Scheme (PLuSS) to raise and improve housing standards and management practices. PLuSS members will be required to adhere to a Code of Conduct. The Council would like to encourage private landlords outside of the two Target Action areas to consider becoming PLuSS members too. The Council also encourage the adoption of the Stockton Rental Standard for all privately rented homes in Stockton.

For further information on the partnership and how to prepare for PLuSS membership please visit the Information and News for Private Landlords webpage.


Emergency Duty Team

If you require emergency out of hours assistance please telephone the Emergency Duty Team.

Telephone01642 524552

Available Monday - Thursday, 5pm - 8.30am, Friday 4.30pm and all day weekends (including bank holidays).