There are a number of disruptions to Council services because of Coronavirus (COVID-19). For details of these service disruptions and for advice and guidance visit www.stockton.gov.uk/coronavirus
We investigate complaints regarding rubbish on private property, blocked drainage, premises that are filthy and full of vermin, odours, contaminated watercourses and other public nuisances.
We will investigate reports about smell problems. Advice on control measures will be given to the persons responsible.
If this advice is ignored and there is sufficient evidence of a nuisance, a legal notice will be served requiring abatement of the problem. If this is not complied with a prosecution may be taken.
Types of smells:
We will investigate reports of dirty or verminous premises. Advice will be given to the person(s) responsible with details of other agencies who may be able to help.
If the conditions cause a nuisance or health risk to the occupant or neighbours, and the person responsible does not take the necessary steps, a legal notice may be served requiring remedial action.
If this is not complied with a prosecution may be taken. The Council may also carry out the necessary work and recover the costs.
We will investigate reports of problems with refuse accumulations on private land and take steps to try to arrange clearance.
If the accumulation causes a nuisance, and the person responsible is not cooperative, a legal notice may be served requiring clearance. If this is not complied with a prosecution may be taken.
If you have a problem with refuse or litter in the street or public areas, or a problem with your bin collections, contact the Council's Care For Your Area Team.