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Stockton-on-Tees Borough Council

Big plans for an outstanding Borough

Report a damaged road, path, pothole, street furniture or a broken street light

damaged road

We are responsible for the maintenance of all Council adopted roads, footpaths and street lights in the Borough.

As well as routine inspections, our team responds to calls about maintenance issues and determine if any repair work is needed.

We aim to carry out any repair work within 28 days or, where a fault is deemed an immediate risk to users, we will respond and make safe within 24 hours. 

 

How to report a damaged road, footpath, road sign/furniture or a street light

If you believe the damage poses immediate danger to public safety and requires immediate attention, please call our Care for your Area team on 01642 391959 during our opening hours of 8am - 5:30pm Mon-Fri, 9:30am-12:30pm on a  Saturday. Outside of these hours including Bank Holidays please contact our Security Centre on 01642 528989. 

To report non-urgent defects please click on one of the following links:

 

Street Furniture

Stockton Council is responsible for the maintenance of:

  • Bollards
  • Pedestrian guardrails and barriers
  • Amenity bench seats
  • Some raised planting tubs, bowls and containers
  • Temporary cones, bollards and barriers
  • Non-Illuminated signs
  • Dog waste bins 
  • Litter bins
  • More than 6,000 street nameplates

Theft and vandalism of street furniture, gullies or the removal of barriers around excavation works can lead to serious accidents. 

Any queries regarding cones/bollards/barriers relating to utility works please contact us on 01642 526766.