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Stockton-on-Tees Borough Council

Big plans for the young people of our Borough

Early Help and Support Assessment

early help service support 1170 x 360

The right help, at the right time, in the right place. 

We believe Early Help is a collaborative approach, not a provision.  All children and young people will receive Universal Services, however, some children, either because of their needs or circumstances, will require extra support to achieve their potential.

Children need to be safe and confident that the adult world understands their needs and recognises their vulnerabilities.  For children and young people who need some support, a multi-agency approach is usually best based on a Early Help Assessment.

The Early Help Assessment (EHA) tool (also known as Common Assessment Framework) is a national standardised approach that can be used across all services working with children, young people and their families to offer early intervention.

It is a holistic assessment that helps assess need early and looks at a child's strengths, needs and goals after considering all aspects of his/her life, family and environment.

The assessment is designed to be shared between professionals and used as a starting point for planning solutions and support. The assessment process is underpinned by collaborative partnership working with families and the child or young person remaining at the centre.


The purpose of an Early Help Assessment

The assessment process for children, young people and families will help agencies meet the obligations set by Sections 10 and 11 of the Children Act 2004 to make arrangements to safeguard and promote the welfare of children and young people. 

If you feel your family or a family you know would benefit from support, you can complete our online Request for Support in Early Help Form or  complete the form manually and email it to the Early Help Assesment Team at [email protected] , alternatively you can telephone 01642 526526.


Stockton's process

This process applies to all professionals working with, or coming into contact with, all children, young people and families.

Early Help Procedure
Early help Procedure and information

Early Help Flowchart

Fraser Guidelines
This form enables professionals to assess a child's competency to consent.

EHA Assessment Crib Sheet
This will help professionals to understand the assessment areas and provides suggested questions.


Stockton's forms from 1 January 2016

  • Request for Support
    For those agencies that do not work directly with children, but believe the EHA may benefit the family.
  • EHA - Full Form
    This form requires consent, and consent must be obtained from a parent/carer and/or a Fraser competent young person before starting the assessment.
  • SAFER Referral (Child Protection website)                                                                                          
    A SAFER Referral is required for those children that are at risk of significant harm.


Contact the Early Help Assessment (EHA) Team

Stockton has a dedicated team to help and support professionals through the EHA process.

Telephone: 01642 526526

Email: [email protected]

Address: Early Help Assessment Team, Early Help Service, Stockton on Tees Borough Council, Tithebarn House, High Newham Road, Stockton on Tees, TS19 8RH

Contact a EHA Support Officers for advice and support

EHA Support Officer - Billingham Tel: 01642 526508
EHA Support Officer - North   Tel: 01642 524248
EHA Support Officer - Central  Tel: 01642 526435
EHA Support Officer - South (Thornaby) Tel: 01642 527381
EHA Support Officer - South Tel: 01642 527437
CAMHS - Advice and Support Tel: 01642 526095
Main number Tel: 01642 526526