Stockton-on-Tees Borough Council

Big plans for the young people of our Borough

Early Help Support and Involvement

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The right help, at the right time, in the right place. 

We believe Early Help is a collaborative approach, not a provision.  All children and young people will receive Universal Services, however, some children, either because of their needs or circumstances, will require extra support to achieve their potential.

Children need to be safe and confident that the adult world understands their needs and recognises their vulnerabilities. For children and young people who need some support, a multi-agency approach is usually best based on current information being gathered using an Early Help Involvement Form.

The Early Help Involvement is a tool (also known as Common Assessment Framework) that allows professionals understand the families current situation.  This offers a standardised approach that can be used across all services working with children, young people and their families to offer early intervention.

The involvement form is designed to assess and be shared between professionals and used as a starting point for planning solutions and support. The assessment process is underpinned by collaborative partnership working with families and the child or young person remaining at the centre.


Help Point 

If you feel your family or a family you know would benefit from support you can contact Help Point. Help Point is here for families with children and young people aged 0-19 to get the right help, at the right time, in the right place.  

For further information please visit the Help Point website or telephone: 01642 527225 where a member of the team will be happy to help.


The purpose of an assessment within Early Help

The assessment process for children, young people and families will help agencies meet the obligations set by Sections 10 and 11 of the Children Act 2004 to make arrangements to safeguard and promote the welfare of children and young people. 


Stockton's process

This process applies to all professionals working with, or coming into contact with, all children, young people and families.

  • Fraser Guidelines
    This form enables professionals to assess a child's competency to consent.


Stockton's forms from 1 March 2019

  • Early Help Involvement - Full Form
    This form requires consent, and consent must be obtained from a parent/carer and/or a Fraser competent young person before completing the form.
  • SAFER Referral (Child Protection website)                                                                                          
    A SAFER Referral is required for those children that are at risk of significant harm.


Contact the Early Help Assessment (EHA) Team

Stockton has a dedicated team to help and support professionals and families through the Early Help process.

Telephone: 01642 524188 or 01642 526123

Email: [email protected]

Contact an Early Help Support Officers for advice and support

EHA Support Officer - Billingham Tel: 01642 526508
EHA Support Officer - North   Tel: 01642 524248
EHA Support Officer - Central  Tel: 01642 526435
EHA Support Officer - South (Thornaby) Tel: 01642 527381
EHA Support Officer - South Tel: 01642 527437
Early Help Admin Tel: 01642 524188
Help Point Tel: 01642 527225