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Stockton-on-Tees Borough Council

Big plans for the young people of our Borough

How to make a complaint about Children and Young People's Services

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We try to provide the best possible service at all times. It is important that people who use our services tell us how we are doing. We welcome all comments, whether good or bad as a means of recognising and responding to your views and concerns. This helps us improve our services to you.

If you would like to talk to someone about how you have found our services, then any of our staff will listen to you, make a note of your views, and pass them on for attention, alternatively you can contact our Customer Relations and Information Governance Team.

 

Contact Customer Relations and Information Governance 

Telephone: 01642 527521

Email: Customer.care@stockton.gov.uk

Address: Customer Relations and Information Governance Team, Business Support and Information, Finance and Business Directorate, Room2, Ground Floor, Municipal Buildings, Church Rd, Stockton-on-Tees, TS18 1LD

                    Complete the online Comments, Commendations and Complaints form                  

If you are a child or young person you may wish to use one of the following downloadable forms to record your comments. These leaflets are for children and young people who want to have their say.

  • Adults - Comments, Compliments and Complaints form - This form is currently being reviewed and will be available shortly.  Should you wish to make a complaint please contact the team.

 

Contact Ofsted

Ofsted is the Independent Health and Social Care Regulator for England. Ofsted provide information about the quality of Education and Social Care Services for children. 

Telephone: 0300 123 1231

Email: enquiries@ofsted.gov.uk

Website: www.ofsted.gov.uk

 

Healthwatch Stockton-on-Tees

Healthwatch Stockton-on-Tees is the local residents champion for all the Health and Social Care Services across the Borough. They are working with service users to get the most out of local Health and Social Care Services.

Visit the Healthwatch Stockton-on-Tees website for further information.