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Stockton-on-Tees Borough Council

Big plans for the care we provide

Stockton Council's web-based services (including website) will be unavailable on Saturday 18 November due to essential maintenance. Apologies for any inconvenience caused

Support for carers

support for older people

Carers are people who provide support to others, whether they are friends, relatives or neighbours. People receive care for many and varied reasons, including; physical disability, sensory impairment, learning disability, older people, those with mental health needs or people who have drug or alcohol dependency.

We are committed to providing a full range of quality support to assist in the valuable role that carers, of all ages, play.

Our Carers Strategy details the guiding principles behind the support offered for carers as we work to ensure Stockton residents have access to appropriate advice, support and guidance in their caring role. The strategy identifies and gives definition of a carer and includes key messages and our vision for the future.

The Care Act 2014 came into force at the beginning of April 2015, changes to the way care and support is provided in England mean carers may be eligible for support to make caring easier. 

For more information please telephone our helpline on 01642 524500 or read the Information for Carers of Adults guide.


Sanctuary Supported Living

In April 2014, Sanctuary Supported Living became Stockton Council's Adult Carer Support Service, offering a wide range of support to adult carers who live within the Stockton Borough, including a Break Service and Respite Opportunity Scheme.

Further information about Sanctuary Supported Living can be found on our Carers Support Services page, alternatively visit the Sanctuary Supported Living website.


The Herbert Protocol

Do you care for someone who has dementia and worry that they might go missing? The Herbert Protocol is here to help find them if they do.

Nothing is more worrying or distressing than when a loved one or friend goes missing or doesn't return home when expected.

For people living with or caring for someone with dementia, this may be quite common. The Herbert Protocol is a national scheme adopted by Cleveland Police and other police services across the country.

It encourages carers, families, friends or neighbours, to hold information about the person with dementia that can help the police find them if they do go missing.

The basis of the scheme is for vital information about the person such as medication, description, photograph, significant places in the person's life and their daily routine, to be recorded on a form.

Visit the Cleveland Police website for further information on the Herbert Protocol scheme.


Stockton Information Directory

The Stockton Information Directory provides information and advice on a range of services and opportunities for adults across the Borough of Stockton. For more information regarding support for Carers and to find out about the full range of information and advice available - Visit the Stockton Information Directory.