Stockton-on-Tees Borough Council

Big plans for the care we provide

There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please check the link below before accessing any of our services.

For details of disruptions and for advice and guidance visit

Stockton Personalisation Support Service (SPSS)

SPSS provides a wide range of information, advice and guidance relating to personal budgets for adults in Tees Valley area.

We offer a variety of practical services including:

  • Help with recruitment of PAs
  • Employment support and advice
  • A payroll service for those employing Personal Care Assistants
  • Help to set up Direct Payment cards and ongoing support
  • Assistance with job interviews
  • Managed accounts for people with self managed personal budgets
  • Employment advice
  • Best Practice factsheets


Personal Assistant Network

To help the residents of the Borough have the most choice and control over their social care services, Stockton-On-Tees Borough Council, led by Stockton Personalisation Support Service, have created a register of Personal Care Assistants who are actively looking for care and support roles.

Residents who are looking for a Personal Care Assistant can also advertise their vacancies on the site.

Visit the Personal Assistant Network to find out more.


Best Practice Factsheets

Please visit the Stockton Information Directory - Stockton Personalisation Support Service page to find best practice factsheets, useful templates and advice and guidance. 


Keeping in touch

Text Messenger Service
Our new service means that we can text reminders and important updates to your mobile phone. This is a free of charge service and enables us to communicate with you more effectively.

Stockton Personalisation Support Service has a Facebook Group! If you are an employer, PA, or user of a self-managed personal budget then please join our Facebook group at Stockton Personalisation Support Service Closed Group to get up to the minute information, news and events as well as information from partner agencies.


Contact Stockton Personalisation Support Services

Address: Stockton Personalisation Support Service, Stockton Borough Council, Queensway House, West Precinct, Billingham, TS23 2NL

Telephone: 01642 527470

Email: [email protected]