There are a number of disruptions to Council services because of Coronavirus (COVID-19). Please check the link below before accessing any of our services.
For details of disruptions and for advice and guidance visit www.stockton.gov.uk/coronavirus
We recognise that some people will not always be able to continue to live independently in their own homes.
In these pages you will find information about the range of residential and supported living options in the Borough as well as information about how to check the quality of these services. You will also find a link to advice about paying for residential care and details of protection we may be able to provide for your property whilst you are unable to live there.
As well as this information you will also find useful home and care information and advice for the elderly on the Stockton Information Directory and the Age UK website.
There are 53 care homes within the borough of Stockton-on-Tees. From the outset of the Covid-19 pandemic the Local Authority and partners have worked with care homes to provide support to care home residents and staff.
Here is a Letter of Assurance, provided by Stockton on Tees Borough Council, Tees Valley Clinical Commissioning Group and North Tees & Hartlepool NHS Foundation Trust which describes the current position in the Borough of Stockton-on-Tees. Information contained within the Care Home Resilience Template which is referred to in the letter has been taken from data provided by care homes, with additional information supplied by Tees Valley Clinical Commissioning Group. You can find our Support Offer to Care Providers here.
Care Homes are staffed 24 hours a day and provide a safe, comfortable place to live. You will find a wide range of Care Homes in Stockton-on-Tees for adults who cannot live independently in their own homes for any reason.
When looking for a Care Home it is important you have as much information as possible to help you choose a Care Home that is right for you.
Full details of care homes and care services can be found in the online Stockton Information Directory where you can search by postcode and select categories depending on your needs. The information was accurate at the time of sourcing, however these are independent organisations and we are unable to comment on the quality of provision and their details may change over time.
Visit the Stockton Information Directory for a full range of Housing Support Services.
Also known as extra care or housing with care, there are many different models of supported living. These include sheltered housing, extra care housing, assisted living, close care, continuing care environments and care villages.
This type of accommodation allows you more independence than a care home but with additional care for extra piece of mind. This may include resident management staff, mobility facilities and community alarm services.
If supported housing is not required just yet and you want to remain in your own home, however you feel you would benefit from additional support, you will find information and advice on our Help at Home pages.
When looking for supported living, it is important you have as much information as possible to help you choose a provider that is right for you. To assist you, a list of sheltered housing for older people and care services can be found in the Stockton Information Directory where you can search by postcode and select categories depending on your needs. The information contained in the directory was accurate at the time of sourcing, however these are independent organisations and we are unable to comment on the quality of provision and their details may change over time.
Visit the Stockton Information Directory for a full range of Housing Support Services.
The Care Quality Commission is the independent health and social care regulator for England. They check whether hospitals, care homes and care services meet national standards. Contact the Care Quality Commission National Helpline: 0300 0616161 Fax: 0300 0616171 Email: [email protected] Visit the Care Quality Commission website for further information. Healthwatch Stockton-on-Tees
Healthwatch Stockton-on-Tees is the local residents' champion for all the Health and Social Care services across the Borough. They are working with service users to get the most out of local health and social care services. Visit the Healthwatch Stockton-on-Tees website for further information. Adult Social Care can sometimes help pay for the cost of your care in a care home, although you will always have to make a contribution. The Client Financial Services Team will carry out a Financial Assessment of your circumstances to work out exactly what your contribution should be. This will be calculated according to strict legal guidelines. Visit our Paying for Adult Care Services section for further information. We provide a service for people who have no relatives or friends willing or able to look after their home and personal property during periods of admission to hospital or residential care. Section 48 of the National Assistance Act 1948 places a duty on the Local Authority to protect your moveable property when: If it appears that you are temporarily or permanently unable to deal with or protect your property and that no other arrangements have been or are being made to protect it. As soon as the worker involved with your care is aware that your property needs protecting. They will make arrangements for the building to be secured, which means taking reasonable steps such as locking doors and shutting windows. Permission from you as the owner or tenant will be sought to enter the property, unless you are unable to give it due to reasons of ill health. We will: Your Social Worker/Care Co-ordinator will be able to give you more information or you can contact the First Contact Team. Contact First Contact Telephone: 01642 527764 Fax: 01642 527756 Minicom: 01642 527769 Email: [email protected] Checking the Quality of Care Services
Paying for Care Services
Protection of your property whilst in care
Can't find what you're looking for? Let us know and we'll do our best to point you in the right direction
