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Stockton-on-Tees Borough Council

Big plans for the care we provide

Benefits advice and guidance

benefits advice and guidance

We recognise that understanding the huge amount of information about benefits can be difficult.

Here you will find a summary of the key benefits and also our benefit calculator which will help you work out what benefits you may be entitled to. You will also find information about where you can go to get advice and guidance about benefits.

 

Local Council Tax Support

Council Tax Support helps people on low incomes pay their Council Tax. You can apply for Council Tax Support if you are aged 18 or over and you have to pay Council Tax on your home.

Visit our Council Tax Support page for more information.

 

Housing Benefit

Housing Benefit and Local Housing Allowance help people on a low income to pay their rent. The amount of any benefit depends on your particular circumstances.

Visit our Housing Benefit page for more information.

 

Personal Independence Payment (PIP)

Personal Independence Payment helps with some of the extra costs caused by long-term ill-health or a disability if you’re aged 16 to 64. The rate you could get depends on how your condition affects you, not the condition itself.

Visit the GOV.UK website for further information on Personal Independence Payment.

 

Household Benefit Cap

There is a limit on the total amount of benefit that most people aged 16 to 64 can get. This is called the benefit cap. For most households, the maximum benefit which can be received is £500 per week for single parents, couples with or without children, and £350 per week for single people without children.

From the autumn of 2016 changes were made to the benefit cap levels.  The maximum benefit which can now be received is £384.62 per week for single parents, couples with or without children and £257.69 per week for single people without children.

Visit the GOV.UK website for further information on the Benefit cap.

 

Benefit Calculator

The benefit calculator will help you work out your benefits. You can also use the calculator to work out how much you would be entitled to if your circumstances changed.

 

Stockton Welfare Advice Network (SWAN)

Stockton Welfare Advice Network (SWAN) provides free information on a range of issues affecting the people living in Stockton Borough, including information on benefits, housing, debt, and health.

Visit the SWAN website for further information on the service.

 

Universal Credit

Universal Credit is part of the government’s Welfare Reform. It is a new benefit that is replacing these six existing benefits:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

If you are eligible to claim Universal Credit you must claim online. Universal Credit will start from the date you make your claim. It will only be backdated in exceptional circumstances. Do not delay making your claim. You will lose money.

If you do not have access to a computer or the internet, you may be able to use a computer at the Jobcentre or central library. If you need help making your claim you can contact Customer Services. Please make sure you have the relevant information and documentation needed when you make your claim.

If you need help with paying your Council Tax bill, you still need to claim Council Tax Support

If you receive Universal Credit which includes an element for housing costs and would like to claim a Discretionary Housing Payment, you can apply online to claim a Discretionary Housing Payment.

Visit the GOV.UK website for further information on Universal Credit.

 

Stockton Information Directory

The Stockton Information Directory provides information and advice on a range of services and opportunities for adults across the borough of Stockton. The wide range of services include information and advice on where local groups or leisure activities are taking place, what help you can get to remain in your own home as well as housing and care home information, and much more.

Visit the Stockton Information Directory for a full range of information and advice available for adults.