Skip to main content
Stockton-on-Tees Borough Council

Big plans for the care we provide

How to request a Care Assessment

adults

If you think you may need care and support and need a Care and support Assessment. You can do this by getting in touch with the First Contact team.

It is their job to gather information to make an assessment. The team can take information from you, a relative, a friend, or a professional, providing permission has been obtained from the person concerned.

They deal with requests for services for people with visual impairment, people with a physical disability, people with a learning disability, elderly people and for children and families. They can also advise if there is a more suitable agency to deal with a query and provide relevant contact details for those agencies.

 

Contact the First Contact Team to request a Care Assessment

Telephone: 01642 527764

Fax: 01642 527756

Minicom: 01642 527769

Email: FirstContactAdults@stockton.gov.uk

Opening hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm.

Out of hours: The Emergency Duty Team (EDT) covers weekends and holidays. Telephone: 08702 402994.

Read the Adult Social Care and Support - How to ask for help booklet.

 

Stockton Eligibility Indicator

Alternatively, you can find out if you are eligible for care and support by using the Stockton Eligibility Indicator, provided by Stockton Information Directory (for Adults).

The eligibility indicator is an intelligent interactive tool for adults to quickly and anonymously establish their likelihood of eligibility for care and support from the local authority.  The user is presented with a result of likelihood for eligibility for care and support along with whether or not they are likely to have to pay for some or all of the support they need. A full assessment would still be required following completion of the Stockton Eligibility Indicator.

                                    Complete the on-line Stockton Eligibility Indicator