Stockton-on-Tees Borough Council

Big plans for the care we provide

Adult education and employment support

Stockton Council Learning and Skills (formerly Tees Achieve) 


Information for Employers

Your company, business, or organisation regardless of how big or small could benefit from some of the services we offer.

Many businesses operate solely for profitability. However, some also want to offer people a chance in life whilst realising the benefits of nurturing an apprentice.

Whatever your business ethics, you can be safe in the knowledge that you will receive our full support from the day the apprenticeship commences to the day it concludes. Stockton Council Learning and Skills has delivered learning programmes across the Tees Valley for more than 40 years.  Our tutors are skilled, experienced and friendly offering a bespoke and flexible service tailored to your needs.



An Apprentice is appointed for a minimum of 12 months. They work a minimum of 30 hours per week but no more than 40, salaried at the National Apprenticeship minimum wage. There are no other additional costs as support funding can be arranged and we can source and provide suitable applications for selection. Working on a Level 2 Apprenticeship the young person attends training three hours per week at our training centre working on functional skills and a technical certificate. The remaining component is the NVQ that is assessed on the job. It is your responsibility to issue the young person with a contract of employment. An age grant is available where you can claim up to £1,500 to help suitable applications for selection. towards the costs (eligibility criteria applies).


We offer Apprenticeships in the following areas:

• Business Administration

Tasks may vary depending upon the level and sector in which apprentices are employed but may include making and receiving telephone calls, helping with the organisation of meetings and events, dealing with travel requests, handling mail, record keeping and using electronic message systems and office equipment.

• Customer Service

Whatever job role or sector a Customer Service apprentice might work in, they will be learning and understanding the key concepts of customer service and how to apply customer service knowledge and skills in the workplace. This could involve communicating with customers, building relationships with customers, resolving problems, promoting products and/or services, using appropriate communication channels, keeping records, gathering customer feedback and working in a team.

• Health and Social Care

Tasks include supporting people to complete daily activities, personal care, assisting with meals, manual handling, health and safety, promoting choice and equal opportunities as well as completion of paperwork relating to care activities.

• Team Leading

Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service.

Supporting Teaching and Learning

Apprentices will work under the direct supervision of a class teacher and shadow experienced teaching assistants. Duties will include preparing resources, maintaining the learning environment and supporting pupils during learning activities including English, mathematics and ICT.

• Children and Young People’s Workforce

This involves daily care routines of children and babies. Work in nurseries, crèche’s, breakfast and afterschool clubs. Work would also involve planning activities for young children and preparing snacks for them. Entry requirements for L3 in Early years is maths and English GCSE grades A-C.


To find out more

View Employers Course Calendar


Our fully qualified and experienced staff will support you through the whole process, guaranteeing you a hassle free service. If you would like to find out more please contact

Calum Macpherson on 01642 527573, email or Vicki Lahney on 01642 527908, email



If you have vacancies and want to recruit staff but unsure as to exactly what you want - this route could be for you. A Traineeship is a short work placement for 16-18 year olds which could range from a three week work trial for an unemployed person or could be longer - up to four months. Longer placements will include on the job training as well as maths, English and vocational skills. A Traineeship must lead to a real job opportunity or an apprenticeship and the young person would have a guaranteed interview. You would be expected to pay an allowance to support the young person’s travel and subsidence. 


Study Programmes

You can appoint a young person between the age of 16-18 (you can assess the learner prior to making a decision). The learner will work within your business for three days per week for up to six months (ideally 3-4 months) before progressing to an Apprenticeship. The other two days will be spent in our training centre working on maths, English, IT and employability skills. The aim of this is to mentor the young person to become work ready. There is no cost to you for this programme.


How will you benefit?

• Learning can often be done in your workplace, meaning minimal disruption and maximum impact They can help you tackle skill shortages in your business

• Financial incentives could be available

• Programmes can be tailored to specific job roles, making them flexible to the needs of your business

• Provide you with the skilled workers you need for the future

• They’re a great way of attracting people with fresh new ideas

• They provide a strong foundation to your staff base and show your commitment to the future development of your business

• It can encourage a culture of learning


To find out more

Our fully qualified and experienced staff will support you through the whole process, guaranteeing you a hassle free service. If you would like to find out more please contact

Calum Macpherson on 01642 527573, email or Vicki Lahney on 01642 527908, email 

Address: Stockton Council Learning and Skills, Billingham Community Centre, The Causeway, Billingham, TS23 2DA


Stockton Information Directory

The Stockton Information Directory provides information and advice on a range of services and opportunities for adults across the borough of Stockton. The wide range of services include information and advice on where local groups or leisure activities are taking place, what help you can get to remain in your own home as well as housing and care home information, and much more.

Visit the Stockton Information Directory for a full range of employment and volunteering support.