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Cllr Cook My FAQs |
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When and where can I meet with you to discuss my problem or query?
I hold regular ward surgeries once a month. Future dates, times and locations, including a map, are available by clicking on the Norton South link in the left column of this page. You can always contact me by telephone or email using the contact details to the right of this text.
What is the Local Access Forum & what does it do?
The Tees Valley Local Access Forum (TVLAF) is an independent body with an interest in public rights of way and access to the countryside, towns and coast in our area. It provides independent advice to the four Local Authorities and other national organisations, such as Natural England, on a wide range of issues relating to countryside and water or coastal access. The Forum's main purpose is to advise on how to make the countryside more accessible and enjoyable for recreation whilst at the same time taking into account environmental, social and economic interests. There is a link to the left of this page called Local Access Forum that leads to further pages of information on this website including dates and locations of meetings as well as links to other interesting sites.
How do I report Anti Social Behaviour in my neighbourhood?
The Stockton Council Anti Social Behaviour team have a series of pages where you can report a variety of different incidents at any time of the day or night. They can be reached via the related content section of this page. There are also links to and contact numbers for different agencies who may be able to assist. You can also contact the Anti Social Behaviour team by email or phone. Contact details are available on this page. Alternatively you can contact me by phone, email or letter to discuss the problem and how best to proceed.
How do I report a faulty streetlight?
Make a note of the reference number on the faulty street light and send an email containing it to street.lighting@stockton.gov.uk. The full contact details for the Street Lighting team are available in the Who to Contact section of this page. Alternatively you can contact me with the details of the fault via email, phone or letter and I will report the problem for you.
How do I check on the progress of planning applications in my street?
You can check planning application details on-line where you can search for a specific Planning Application or a Property and check on the weekly lists of applications received and their progress. There is a link in the Related Content section of this page to the On-Line Planning system.
Are there any groups that have interesting talks that I can join in Norton?
Norton Library has three regular information sessions including a reader's group, a health club and the Wednesday club which run regularly and include interesting and informative talks and slide shows. Details can be found via the related content link Norton Library on the left of this page.
Where can I get independent advice?
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice. The CAB run an advice session at the Albany Resource Centre at 10A Surrey Road, Norton, STOCKTON, TS19 2QZ between 13.45 - 16.00 every Tuesday. They can be contacted on 01642 803 320. The main CAB Office is in Stockton at Bath Lane, STOCKTON-ON-TEES,TS18 2DS. 01642 607445. The Stockton office is open everyday. Please call them for more details. The Albany Resource Centre, at Surrey Road shops, provides information and activities for residents and young people from the Albany Estate. For more information please contact the centre on 01642 863320.
Useful Contact Details
| Council Reception | 393939 | | Norton Library | 528019 | | Cleveland Police | 326326 | | North Tees Hospital | 617617 | | Crime Stoppers | 0800 555111 | | Neighbourhood Police - messages | 302930 | | Crime Prevention | 302371 | | Police Anti Social Behaviour | 527615 | | Domestic Violence Team | 415365 | | Neighbourhood Watch | 302341 | | Trading Standards | 526558 | | Citizens Advice - Stockton | 607445 | | Citizens Advice - Albany | 803320 |
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