Mystery shopping for customer services

Contact: Michael Evans
Telephone: (01642) 524699
Email: michael.evans@stockton.gov.uk

Address

Muncipal Buildings
Church Road
Stockton-on-Tees
TS18 1LD

About The Service

A Mystery Shopping Programme is deployed across the Council's customer facing services twice every year and proves an important tool for assessing performance against the standards we have set.