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Stockton Council serves the towns of Stockton, Norton, Billingham, Thornaby, Ingleby Barwick and Yarm

 

 

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Apply for a bus pass

People living in the Borough of Stockton-on-Tees can apply for a range of concessionary travel passes. From concessionary bus passes for older people or disabled people to Pathfinder bus passes for 16 to 19 year olds.

 

Concessionary bus pass - older people

Holders of an English National Concessionary Travel Scheme (ENCTS) pass for older people can travel free of charge anywhere within the Tees Valley (Stockton, Middlesbrough, Darlington, Hartlepool and Redcar and Cleveland) between 9.30am and 11pm on weekdays and at any time on weekends. Journeys starting before 9.30am Monday to Friday have a fixed fare of 30p in Stockton, Middlesbrough, Hartlepool and Redcar and Cleveland.

 

Eligibility and cost of a concessionary bus pass

Eligibility on grounds of age is no longer based on reaching the age of 60 years. The concession is now awarded in line with the pensionable age of women, whether you are male or female.

 

How to apply for a concessionary bus pass

Call us on (01642) 528499 to ask for advice on when you will become eligible, or to apply for, a concessionary bus pass

Once you are eligible, you will be given an appointment time for either Stockton or Thornaby Customer Services Centre will be offered for you to register, 9.30am to 4pm Monday to Friday and 9.45am to 11.45am Saturday:

  • You'll need to bring a document which shows you live in the Stockton Borough (such as a utility bill, driving licence) and a document which shows your date of birth (such as a birth certificate, passport, driving licence)
  • Once we have seen your documentation we will take a photograph of you and process your application
  • You should receive your pass in the post within two to three working days. Please note passes are not available for collection from the Customer Services Centres as they are produced by an external provider
  • Payment (if pass is lost or damaged) can be made by cash, cheque or postal order made payable to Stockton-on-Tees Borough Council or credit or debit card (for payment of £10 and over only)  

Please note, your bus pass is not transferable - it is against the law for anyone to give their pass for friends and relatives to use. Bus drivers will seize any pass presented by anyone other than the legitimate pass holder and cases of fraud will be reported to the police.

         

Disabled bus pass

Holders of an English National Concessionary Travel Scheme (ENCTS) pass for disabled people can travel free of charge anywhere within the Tees Valley (Stockton, Middlesbrough, Darlington, Hartlepool and Redcar and Cleveland) between 9.30am and 11pm on weekdays and at any time on weekends. Journeys starting before 9.30am Monday to Friday have a fixed fare of 30p in Stockton, Middlesbrough, Hartlepool and Redcar and Cleveland. 

 

Eligibility and cost of a disabled bus pass

You must have a disability to apply for a pass. The pass is free of charge but there is a replacement charge for lost passes (see below).

A disability is someone defined as being: 
         

  • Blind or partially sighted
  • Profoundly or severely deaf
  • Without speech
  • Has a disability, or has suffered an injury, which has a substantial and long-term adverse effect on his ability to walk
  • Without arms or has long-term loss of the use of both arms
  • Has a learning disability, that is, a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning and/or
  • Would, if applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, have an application refused pursuant to section 92 of that Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol

How to apply for a disabled bus pass 

If you have a disability and wish to apply for a bus pass please contact the us on (01642) 528499.     

If your application for a disabled concessionary bus pass is approved, an appointment time for either Stockton or Thornaby Customer Services Centre will be offered for you to register, 9.30am to 4pm Monday to Friday and 9.45am to 11.45am Saturday:         

  • You'll need to bring a document which shows you live in the Stockton Borough (such as a utility bill, driving licence) and a document which shows your date of birth (such as a birth certificate, passport, driving licence)
  • Once we have seen your documentation we will take a photograph of you and process your application
  • You should receive your pass in the post within two to three working days. Please note passes are not available for collection from the Customer Services Centres as they are produced by an external provider
  • Payment (if pass is lost or damaged) can be made by cash, cheque or postal order made payable to Stockton-on-Tees Borough Council or credit or debit card (for payment of £10 and over only)

Please note, your bus pass is not transferable - it is against the law for anyone to give their pass for friends and relatives to use. Bus drivers will seize any pass presented by anyone other than the legitimate pass holder and cases of fraud will be reported to the police.

       

Lost or stolen older persons bus pass or disabled pass

There is a replacement charge of £5 for lost passes (this rises to £10 for every further loss). You'll need to bring a document which shows you live in the Stockton Borough (such as a utility bill, driving licence). You will need to call into one of our Customer Service Centres at Stockton Central Library or Thornaby Central Library.

If your pass has been stolen, please provide a crime number and it will be replaced free of charge.              

Pathfinder 16 to 19 bus pass

A pathfinder bus pass entitles the holder to unlimited half-price travel across the Tees Valley (Stockton, Middlesbrough, Darlington, Hartlepool and Redcar and Cleveland) and limited half-price travel across Darlington.

 

Eligibility and cost of a Pathfinder 16 to 19 bus pass

Young people, aged 16 to 19,  living within the Borough of Stockton-on-Tees can apply for a Pathfinder 16 to 19 bus pass. The cost is £10  for the year (or free for Stockton Riverside College students who apply at the college).

This cost is waived if you, or your parents/carers receive a qualifying benefit, such as:

  • Income Support
  • Income-based Jobseekers Allowance Support (under part VI of the Immigration and Asylum Act 1999 Guarantee element of State Pension credit).
  • Child Tax Credit (providing you are not entitled to Working Tax Credit and have an 'assessed' income of less than £16,190.

You will be required to provide proof of age and proof of residency (such as a letter from the Department of Works and Pensions regarding Child Benefits payments on behalf of the young person, a bank statement or  a prescription.

 

How to apply for a Pathfinder 16 to 19 bus pass

If you are in full-time education and attend one of the following Tees Valley Colleges you can apply for your bus pass when you enrol:
            

  • Abbey Hill College
  • Middlesbrough College 
  • Egglescliffe Sixth Form
  • Stockton Riverside College Bede Campus
  • Stockton Sixth Form College 
  • Queen Elizabeth Sixth Form College
  • Trinity Catholic College (formerly St Mary's 6th Form)
  • Stockton Riverside College Teesdale Campus

If you attend another college in the Tees Valley you can apply for your Pathfinder 16 to 19 buss pass at:

Stockton Customer Service Centre 
Church Road

Stockton-on-Tees      TS18 1TU   

The office is currently open Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm and Saturday 9.30am to 12.30pm.

If you are attending a specialist college outside the Tees Valley Area you may be able to get help with half fare travel depending on your circumstances, please contact the Community Transport Team.  

Please note, your bus pass is not transferable - it is against the law for anyone to give their pass for friends and relatives to use. Bus drivers will seize any pass presented by anyone other than the legitimate pass holder and cases of fraud will be reported to the police.

Pathfinder Plus passes are also available to Riverside College students that offer free transport to/from college during term time. Further details are available at Stockton Riverside College (Bede and Teesdale campuses). 

 

Transport policy

You can find out about Stockton Council's Transport Policy for Young People:

Find out more about the Stockton Council Transport Policy for young people in further education or training schemes

 

© 2013 Stockton Council