If you have received a parking Penalty Charge Notice (PCN) in the Borough of Stockton you can pay the penalty using the online penalty charge notice service.
It is easy and secure. You will need the 10 digit penalty charge notice number from the parking penalty notice. We accept credit and debit cards.
You can object to the penalty, send a message and view the Council's photographic evidence.
Online details will be available 24 hours after the penalty charge notice was issued.
Call our 24 hour automated telephone payments line on 0330 555 6780. Select option 3 or Parking Fines and follow the instructions given. Please have your penalty charge notice number ready as you will be asked to key this into your telephone, please replace the letters SQ with **. Calls are charged at a local rate.
You can pay for a fine by using our online service. This facility will not be available on Saturday, 26 October between 9am and 1pm.
Please visit the Parking and Concessionary Fares team at:
Stockton Customer Service Centre (within Stockton Central Library),
Stockton Central Library Opening times: Monday to Thursday: 8.30am to 5pm Friday: 8.30am to 4.30pm Saturday: 9.30am to 12.30pm
Thornaby Customer Service Centre (Within Thornaby Library)
Pavilion Shopping Centre
Thornaby Customer Service Centre Opening Times: Monday to Thursday: 8.30am to 5pm Friday: 8.30am to 4.30pm Saturday: 9.30am to 12.30pm
We accept credit and debit cards, cheques and postal orders. Cheques and postal orders should be made payable to Stockton-on-Tees Council. The 10 digit penalty charge notice number must be written on the reverse of the cheque or postal order.
Our opening hours are 8.30am - 5.00pm Monday to Thursday and 8.30am - 4.30pm on Friday.
Cheques and postal orders should be made payable to Stockton-on-Tees Council.
The 10 digit penalty charge notice number must be written on the reverse of the cheque or postal order. Post the payment slip on your parking penalty charge with your cheque or postal order to:
Parking and Concessionary Fares,
Stockton Borough Council
Stockton Customer Service Centre
A penalty charge of £50 or £70 can be issued dependent upon the seriousness of the parking contravention. The charge issued may be determined in the following ways:
Parking in a place which is allowed but staying longer than the parking ticket you have paid for.
Parking in a place that is prohibited such as yellow lines.
A parking penalty will be reduced by 50% if the charge is paid within 14 days. If a parking penalty is not paid by the date stated the charge may increase by 50%.
To avoid receiving a penalty charge notice, it is advisable to always comply with road markings/traffic signs and relevant conditions for use of car parks.
Please contact the Parking and Concessionary Fares team for further information about our parking enforcement rules.
If you would like to request that the Parking Enforcement team attend a specific location please contact us on (01642) 528439.
© 2013 Stockton Council